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TrackoBit
Manage commercial vehicles with the new-age Fleet Management Software
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TrackoField
Streamline your scattered workforce with Field Force Management Software
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What Are Field Agents?
Field agents are employees who work on the ground instead of from an office. They carry out various sales, survey or service tasks in the field. These include customer visits, collections, inspections, installations, etc.
They represent the organisation directly in the field. They also play a key role in bringing revenue, ensuring compliance, and building customer trust.
Field employees often work independently across different locations. Due to this, their activities need to be tracked accurately. Businesses must know where agents are, what they are doing, and if their visits are genuine. This can be achieved with field force management software.
How Field Force Management Empowers Field Agents
Without proper visibility of remote staff, businesses face several challenges. These include delayed tasks, low productivity, and inaccurate reporting.
However, FFM software can help managers overcome these issues. It allows managers to:
- Monitor remote staff live
- Verify attendance & visits
- Validate digital proof of work
- Assign tasks dynamically
- Analyse AI-powered insights
This helps improve accountability and ensures ground teams stay aligned with their goals.