Offline Tracking
Your technicians can continue their field activities offline and our after sales service software syncs the data when the internet revives.
Products
Industries
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TrackoBit
Manage commercial vehicles with the new-age Fleet Management Software
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TrackoField
Streamline your scattered workforce with Field Force Management Software
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Features Resources
Why After Sales Field Service Monitoring Software?
Manage Expanding Technician Schedules
Manage your executives' schedules and tasks to close tickets with positive feedback over a single interface of after-sales tracking software.
- Assign tasks to technicians across cities
- Track current locations to verify their visits
- Check the progress of tickets and task status
- Track daily mileage for fair reimbursements
- Schedule ad-hoc tickets to the current plan
Exclusive Features of Our After-Sales Monitoring Software
Meet More Service Calls for Growing Margins!
Level up your after-sales service with seamless technician allocation and hassle-free communication across multiple branches or city offices.
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Fast Scheduling & Deploying
Create Shift Schedules in Minutes
Plan and manage shift schedules for on-field executives and optimise your staffing levels effectively over a single interface of after-sales service software.
- Plan and share variable shift types
- Manage mass technicians’ shifts & batches
- Seek help with ready-to-use shift templates
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Employee GPS Tracking
Live Technician’s Tracking & Reporting
Get live locational data of your after-sales technicians. Know the exact lat-long of their task sites, current whereabouts, and live work status too.
- Track the routes travelled by the field staff
- Gauge their breaks and working hours
- Analyse actual working vs on-duty hours
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Calendar Task Management
Delegate Tasks Across City Offices
No matter which all cities you get complaints from, or how rife your customer base is, after sales service management software streamlines hundreds of job schedules in a jiffy.
- Easy Ad-hoc job adjustments
- Built-in calendar for daily/weekly planning
- Custom forms & voice chats
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On-field Expense Management
Pay off Your Technician’s Dues
Get past budget blowouts! Automate the process of expense reporting and claiming. Verify expense invoices, settle claims, and approve/reject requests in a few clicks.
- Attach Bills as JPEG, PNG, or PDF
- Set multi-level hierarchy approval
- Status check with reminders
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Accurate Payroll Management
Process Salaries Without Pausing
One after sales service software that keeps tabs on working hours, expenses claimed, leaves availed and manages payroll too. Isn’t it magical? There’s more to this magic.
- Min-to-min working hours data
- Generate payslips in one click
- Link expense to salary computation
The Most Accurate Route Distance Calculator
Analyze everyday distance travelled by your after-sales technicians.Get distance travelled reports with up to 99.9% accuracy, spotless locational data, and actual mileage. Conveniently pay conveyance allowances!
- Track mileage from login till logout
- Playback routes travelled by employees
- Graphical reimbursement w.r.t. distance reports
Did You Say More? You’ll Get it.
Yay! More Features UnlockedTrackoField’s after-sales service management software offers an array of features that ensure a good ROI.
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Battery and Network Status
Capture the real-time network and battery status of your technicians. Get notified whenever the phone is switched off or unreachable. Cross-check the last battery and network status too.
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Chatbox with Voice Note
Enjoy exclusive in-app chat to keep up with the schedule and field team communication. Clarify queries and share urgent instructions through voice notes on the move.
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Unreachable Reports
Check why your technician's phone is not reachable. Was it switched off, out of network, or on flight mode? Or did it run out of battery?
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Upload & Archive Documents
Enjoy easy document and image upload options across modules - while marking attendance, in the chatbox, and assigning and managing tasks, where document attachment may be required.
- Tell Me About More Features
How TrackoField Cushions
Your After-Sales Efforts?
Our sales rep automation software has a secret sauce to help you manage and schedule after-sales appointments while tracking the progress. You enjoy nothing but faster TAT.
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Close Tickets Fast
Ensure technicians arrive on time at the job site to close tickets quickly. Allocate shifts and assign tasks to your diffused after-sales team, considering their availability and occupancy.
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Streamlined Tasks Delegation
Leverage a single platform to delegate tasks, manage executives & on-duty expenses, automate reporting and optimise complete after-sales operations.
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Analytics that Draw Conclusions
Use our after-sales management system to immerse yourself in data on employees' tasks, performance, productivity, and payouts. Use this to improve your process and decisions.
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Workflow Automation
Automate your workflow of slow and repetitive tasks. Let the software do its course to align every process of after sales field staff management.
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Data Transparency
Effortlessly share accurate data with the concerned line manager or the HR/finance teams- across any number of operational offices you own- ensuring data democratisation.
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Reduced Overheads
When you automate employee scheduling and monitoring through automation, you enjoy optimised processes. Track employees' time, tasks & expenses to identify areas where you can save money.
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Monitor Employees Health
You get insights into the working hours and the leave history of employees. Discourage excess overtime, no-break habits, and back-to-back appointments to protect your employees from burnout.
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Happy Customers Served
By onboarding TrackoField, you are guaranteeing prompt and efficient after sales service delivery. Interact with customers through prompt ETAs and technicians’ tracking IDs.
Industries TrackoField Looks After From their Sales to After Sales
We are fixing field job scheduling and technician dispatching problems across domains.
- Automotive Industry
- Computer Hardware and Networking
- Home or Electronic Appliances
- Equipment Maintenance
- HVAC Repair & Maintenance
- Facility Management
- Equipment Rental and Sales
- Security Services
Treading with Success Stories!
TrackoField Optimised After-sales Operations for Global Home Appliance Brand
We supplemented a top home appliance giant with our packaged field employee monitoring solutions. We equipped them with
- Real-time Tracking of Technicians
- Remote Task Allocation
- Accurate Distance Travelled Reports
- Category-wise Expense Reimbursement
- Attendance & Leave Management
- Report-led Performance Data
Integrate TrackoField with 200+ Apps
Make data transfer easy and super fun with sales rep automation software! We will gel TrackoField with your existing apps or system through robust push/pull API integrations.
Worried About Your Investments?
We understand your fears! Why Don’t You Start with TrackoField’s Free Trial?
Get Started for Free
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(Or Consult Pricing Plans)
Frequently Asked Questions
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What is field sales automation software?
Field sales automation is a software system that optimises field sales operations at the execution level for field executives and also at the managerial level for the manager. It’s a digital platform or an app that brings the entire team that function remotely on one platform. It offers solutions such as task management, geocoded attendance marking, leave management, expense management, and many other custom features.
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Does TrackoField have one Field sales management app for both, managers and field executives?
No, there are different apps for sales executives working in the fields and a different app along with a web portal for managers. This not only simplifies UX for the users but also negates any scope of confusion.
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What are the benefits of using field sales monitoring software?
The primary benefit is automation. The tasks that demanded too much time and labour have become a matter of a few hours to complete. Also, the multi-step procedures have come down to a few necessary steps only, such as discarding document handling, submission, and reporting. Other benefits include: - Accurate insights into employees' schedules and tasks - Efficiency of work through on-time scheduling and dispatching - Better team performance with effective task allocation - More organised set-up with no flawed processes - Quick turnaround time - Employee safety and health
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How is TrackoField’s Field sales automation solution different from other employee monitoring Apps?
TrackoField offers custom solutions to meet clients' requirements. From custom form creation and bespoke fields in different sections to tailored reports, our field force automation software provides tailored features for the industry. The accuracy of our live tracking solutions and distance travelled calculations are unmatched and the best in the industry.