TrackoField streamlines everything from remote attendance marking, to leave monitoring and salary management. No matter what attendance model you follow, our flexible field service software will adapt.
If your field service operations involve upselling or on-site sales of any sort, our app offers an order management solution to cover that part too. Managers sitting miles away get order notifications and take things further from there.
Software-aided field service operations come with the convenience of automated reporting and analysis. Get an elaborate report with a graphical representation of every aspect of field operations.
End-to-end Field Visibility
Distance Travelled Report
Six-month Report Back-up
Field Service Management Software At A Glance
What makes the best field service monitoring app? What should be the must-have and the game-changing ingredients in it? Well, you’ll find them all in TrackoField.
Target vs Achievement Report
Get a complete view of the team and individual productivity in one frame with an in-depth and elaborated Task vs Achievement Report. Graphical representation simplifies the performance analysis.
An intuitive calendar view makes task planning and scheduling easier. The field service monitoring software offers an in-built template for the calendar bringing the entire week and month’s planning on one page.
Battery & Network Status
Get the real-time battery and network status of the field agent’s phone. Therefore, every time they miss a meeting or your call due to low battery no network, it’s the moment of truth for the agent.
Internet or no internet, your team and growth shall not stop. TrackoField monitors the movement and activities of field agents in no network zone as well, leaving no gaps in data, reports, and insights.
Managing overhead, reimbursements and remunerations is part of field service staff management. Our software simplifies it all with an in-app tool allowing bill uploads, expense assessment and claim approvals.
In-built chatbox on the field service monitoring app ensures easy documentation of interactions and instant doubt clarification. Attachments, voice note sharing and group chats enhance the experience even more.
Custom Forms and Fields
Create personalized forms by selecting fields according to your preferences. Additionally, the forms provide an attachment feature, allowing users to upload images, PDFs, and various other files.
How does field service software operate?
Enterprise Big or Small Count on TrackoField
Employees mark inattendance
Field executives can punch in/out remotely on the field service monitoring app.
Manager tracks the locations
The app enables the manager to track the whereabouts of employees.
Manager assigns ad-hoc tasks
The manager assigns impromptu tasks to employees as per their availability and current location.
Today’s Task Report
27/01/2023 17:49Start Time
27/01/2023 18:49End Time
60min 15secTask Duration
Manager Monitors the performance
The software generates automatic performance and task reports for the manager to analyse.
Employee takes the order
The field employee uploads forms or takes orders at the client site and completes the task.
Assess and Download Reports
The manager and employees can download or print various reports that they have access to for future reference.
Download PDFDownload ExcelPrint Document
Automating Field Service Management Across Industries
No matter how varied and vast your clientele is, TrackoField will automate field service operations for different industries.
Servicing and Maintenance
Agents visiting customer locations for equipment installation, after-sales servicing, and regular maintenance can be tracked seamlessly.
Assign tasks to MRs in the field remotely. Monitor their performance on the move and automate field operations with the holistic software.
The field service monitoring software effortlessly executes van sales and direct sales ensuring safe deliveries with code scanners and ePODs.
TrackoField simplifies selling books from shop to shop and monitoring salesmen while they are on duty.
Logistics and Fleet
The field service app comes in handy to delegate tasks remotely and manage technicians/ drivers who work in the field.
Research and Surveys
Custom forms, digital documentation and cloud operations ease the job for field researchers and their managers alike.
Integrate TrackoField with 200+ Apps
Our Field Service Management Software easily integrates with any software be it a CRM, ERP, HRMS or others. In fact, it helps in automating and optimising lead/order sorting and auto allocation to suitable dealers or employees.
Why Choose TrackoField’sField Service Monitoring Software?
The complete Field service and maintenance software backed by automation and big data analysis for modern enterprises.
Fast and smooth deployment process
Built on the latest and robust tech stack
Sound technical support 24*7
Use-case-based on-demand solutions
Frequently Asked Questions
What is field service management software?
The field service management app is a software tool to streamline and optimise operations for businesses that deliver field services or at-home services. It helps organisations and staff managers to remotely monitor and control the scattered workforce from one place. Field service management software such as TrackoField improves real-time visibility into field operations and team performance.
Some common features of field service automation software include:
- Task Roaster management and Ad-hoc task scheduling
- Automatic Task Management and allocation
- Remote Attendance Management with Geo-verified Mark in/out.
- Sales order management solutions
- Expense Management Solutions
- Automatic Reports and Analytics
How can remote Field Service Management Software improve job management?
Field Service Tracking software automates field operations from task allocation to scheduling, and report generation to alerts and notifications. Automation software provides real-time visibility and control over field service operations.
As far as job management is concerned, an automatic task allocation solution offered by field service management software fetches the necessary information from the CRM via API. Henceforth, it’s the magic of the software that automates roster management, ad-hoc task allocation, route planning for the field employees and eventually analysing individual performances.
What are the benefits of using Field Service Management Automation Software?
Using automated field service management software has more benefits than cons. It automates and reduces operational dependency on humans resource. Hence, making the entire process more efficient and error-proof. Let’s discuss these benefits in detail.
1. Efficient operational management
2. Improved productivity and individual performance
3. Streamlined communication and data sharing
4. Transparency of data among all the stakeholders
5. Efficient resource management
6. More insightful and confident decision making
7. End-to-end visibility into field operations.
Who needs automated field service management software?
Small, Medium, and Large enterprises that offer D2C services to clients and have remote workforce require automated field service management apps to bring everything and everybody on the same page. Such companies may include utilities, service and maintenance providers, field sales staff and construction.
It’s particularly useful for companies that receive a high volume of orders/tasks or have a complex scheduling procedure, many field employees and need a report on each aspect of field operations. Field service management software simply optimises it all for them and improved communication amongst the stakeholders.
How Much Does Field Service Monitoring Software Cost?
The cost of a field service management platform depends on numerous factors such as features, solutions, the number of employees, deployment model and your requirements. However, if we talk about a simple subscription-based pricing model of a ready-to-use application, you are charged per month on per user basis.
The pricing may vary from a couple of dollars per month per user to a hundred dollars depending on the functionality and sophistication of the software you signed up for.
You can get accurate pricing only from the software provider. We document you to reach to some renowned ones in the market such as TrackoField and discuss your use cases, and specific requirements with them to get a customised quote from them.
What are the key field service management trends to look out for?
Advancements in technology make way for new trends across industries every day and decade. Several key field service management trends are revolutionising the industry and should be acknowledged.
1. Mobile and cloud solutions such as TrackoField make remote team management simple and easier.
2. Internet of Things(IoT) devices proactively monitor various assets and predict their maintenance needs.
3. AI and ML are optimising scheduling, route planning and resource allocation. Hence, paving the way for more efficient field operations.
4. Data analytics and predictive analysis are the most relevant and game-changing trend that is improving decision-making pertaining to employees, resource allocation and new business opportunities.
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