Field Service Management Software

Empower your business with the holistic
Field Service Monitoring App.

No Credit Card Required
Field Service Management Software

Field Service Management

Give wings to your on-field servicing and
maintenance operations with TrackoField.

A well-synchronised cross-team workflow is the key to field
services and maintenance operations. Keep bad word of mouth due
to slow TAT, messed-up coordination, and lack of on-field visibility
at bay.

  • Instant Ticket Resolutions
  • Improved Customer Satisfaction
  • Significant Jump in Repeat Customers
  • Enjoy Good Word-of-mouth Promotion

What to Expect From Field Service Software?

Everything that simplifies Field Service management for
your organisation and your team.

The best part- TrackoField delivers all of it and beyond to optimise
and automate field service operations for you.

Easy Job Allocation

Assign jobs to best-suited field executives
who are closest to the customer location, and
meet the required skill. Assign, monitor
and analyse remotely on the field service app.

Easy Job Allocation
Automation-driven Sales Order Management Software

Attendance and Payroll

TrackoField streamlines everything from remote
attendance marking, to leave monitoring and
salary management. No matter what attendance
model you follow, our flexible field service software will adapt.

Order Management

If your field service operations involve upselling
or on-site sales of any sort, our app offers an
order management solution to cover that part
too. Managers sitting miles away get order
notifications and take things further from there.

Order Management
Reports and Analysis

Reports and Analysis

Software-aided field service operations come
with the convenience of automated reporting
and analysis. Get an elaborate report with a
graphical representation of every aspect
of field operations.

  • End-to-end Field Visibility
  • Distance Travelled Report
  • Six-month Report Back-up
  • Field Service Management Software At A Glance

    What makes the best field service monitoring app? What should be the must-have and the
    game-changing ingredients in it? Well, you’ll find them all in TrackoField.

  • Target vs Achievement Report

    Get a complete view of the team and individual productivity in one frame with an in-depth and elaborated Task vs Achievement Report. Graphical representation simplifies the performance analysis.

  • Calendar Scheduling

    An intuitive calendar view makes task planning and scheduling easier. The field service monitoring software offers an in-built template for the calendar bringing the entire week and month’s planning on one page.

  • Battery & Network Status

    Get the real-time battery and network status of the field agent’s phone. Therefore, every time they miss a meeting or your call due to low battery no network, it’s the moment of truth for the agent.

  • Off-line Tracking

    Internet or no internet, your team and growth shall not stop. TrackoField monitors the movement and activities of field agents in no network zone as well, leaving no gaps in data, reports, and insights.

  • Expense Management

    Managing overhead, reimbursements and remunerations is part of field service staff management. Our software simplifies it all with an in-app tool allowing bill uploads, expense assessment and claim approvals.

  • Chat On-the-move

    In-built chatbox on the field service monitoring app ensures easy documentation of interactions and instant doubt clarification. Attachments, voice note sharing and group chats enhance the experience even more.

  • Custom Forms and Fields

    Create personalized forms by selecting fields according to your preferences. Additionally, the forms provide an attachment feature, allowing users to upload images, PDFs, and various other files.

How does field service software operate?

Enterprise Big or Small Count on TrackoField

  • Employees mark in attendance
    1

    Employees mark in
    attendance

    Field executives can punch in/out remotely on the field service monitoring app.

  • 2

    Manager tracks the
    locations

    The app enables the manager to track the whereabouts of employees.

    Manager tracks the locations
  •  Manager assigns ad-hoc tasks
    3

    Manager assigns
    ad-hoc tasks

    The manager assigns impromptu tasks to employees as per their availability and current location.

  • Field Service Management Software

    Riddhima Gupta

    Sr. Executive

    Today’s Task Report

    27/01/2023 17:49 Start Time

    27/01/2023 18:49 End Time

    60min 15sec Task Duration

    5

    Manager Monitors the performance

    The software generates automatic performance and task reports for the manager to analyse.

  • Employee takes the order
    4

    Employee takes the order

    The field employee uploads forms or takes orders at the client site and completes the task.

  • 6

    Assess and Download Reports

    The manager and employees can download or
    print various reports that they have access
    to for future reference.

    Download PDFDownload ExcelPrint Document
  • Assess and Download Reports

Automating Field Service Management
Across Industries

No matter how varied and vast your clientele is, TrackoField will
automate field service operations for different industries.

  • Servicing and Maintenance

    Agents visiting customer locations for equipment installation, after-sales servicing, and regular maintenance can be tracked seamlessly.

  • Pharmaceutical

    Assign tasks to MRs in the field remotely. Monitor their performance on the move and automate field operations with the holistic software.

  • FMCG

    The field service monitoring software effortlessly executes van sales and direct sales ensuring safe deliveries with code scanners and ePODs.

  • Publishing

    TrackoField simplifies selling books from shop to shop and monitoring salesmen while they are on duty.

  • Logistics and Fleet

    The field service app comes in handy to delegate tasks remotely and manage technicians/ drivers who work in the field.

  • Research and Surveys

    Custom forms, digital documentation and cloud operations ease the job for field researchers and their managers alike.

Integrate TrackoField with 200+ Apps

Our Field Service Management Software easily integrates with any software be it a CRM, ERP, HRMS or others. In fact, it helps in
automating and optimising lead/order sorting and auto allocation to suitable dealers or employees.

Integrate TrackoField with 200+ Apps

Why Choose TrackoField’s
Field Service Monitoring Software?

The complete Field service and maintenance software
backed by automation and big data analysis for
modern enterprises.

  • Fast and smooth deployment process
  • Built on the latest and robust tech stack
  • Sound technical support 24*7
  • Use-case-based on-demand solutions

Frequently Asked Questions

  • What is field service management software?

    The field service management app is a software tool to streamline and optimise operations for businesses that deliver field services or at-home services. It helps organisations and staff managers to remotely monitor and control the scattered workforce from one place. Field service management software such as TrackoField improves real-time visibility into field operations and team performance.

    Some common features of field service automation software include:

    - Task Roaster management and Ad-hoc task scheduling
    - Automatic Task Management and allocation
    - Remote Attendance Management with Geo-verified Mark in/out.
    - Sales order management solutions
    - Expense Management Solutions
    - Automatic Reports and Analytics

  • How can remote Field Service Management Software improve job management?

    Field Service Tracking software automates field operations from task allocation to scheduling, and report generation to alerts and notifications. Automation software provides real-time visibility and control over field service operations.

    As far as job management is concerned, an automatic task allocation solution offered by field service management software fetches the necessary information from the CRM via API. Henceforth, it’s the magic of the software that automates roster management, ad-hoc task allocation, route planning for the field employees and eventually analysing individual performances.

  • What are the benefits of using Field Service Management Automation Software?

    Using automated field service management software has more benefits than cons. It automates and reduces operational dependency on humans resource. Hence, making the entire process more efficient and error-proof. Let’s discuss these benefits in detail.

    1. Efficient operational management
    2. Improved productivity and individual performance
    3. Streamlined communication and data sharing
    4. Transparency of data among all the stakeholders
    5. Efficient resource management
    6. More insightful and confident decision making
    7. End-to-end visibility into field operations.

  • Who needs automated field service management software?

    Small, Medium, and Large enterprises that offer D2C services to clients and have remote workforce require automated field service management apps to bring everything and everybody on the same page. Such companies may include utilities, service and maintenance providers, field sales staff and construction.

    It’s particularly useful for companies that receive a high volume of orders/tasks or have a complex scheduling procedure, many field employees and need a report on each aspect of field operations. Field service management software simply optimises it all for them and improved communication amongst the stakeholders.

  • How Much Does Field Service Monitoring Software Cost?

    The cost of a field service management platform depends on numerous factors such as features, solutions, the number of employees, deployment model and your requirements. However, if we talk about a simple subscription-based pricing model of a ready-to-use application, you are charged per month on per user basis.

    The pricing may vary from a couple of dollars per month per user to a hundred dollars depending on the functionality and sophistication of the software you signed up for.

    You can get accurate pricing only from the software provider. We document you to reach to some renowned ones in the market such as TrackoField and discuss your use cases, and specific requirements with them to get a customised quote from them.

  • What are the key field service management trends to look out for?

    Advancements in technology make way for new trends across industries every day and decade. Several key field service management trends are revolutionising the industry and should be acknowledged.

    1. Mobile and cloud solutions such as TrackoField make remote team management simple and easier.
    2. Internet of Things(IoT) devices proactively monitor various assets and predict their maintenance needs.
    3. AI and ML are optimising scheduling, route planning and resource allocation. Hence, paving the way for more efficient field operations.
    4. Data analytics and predictive analysis are the most relevant and game-changing trend that is improving decision-making pertaining to employees, resource allocation and new business opportunities.

Get in touch!

You Are Just One Step Away