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Table of Contents
ToggleProductivity challenges for field teams are never a concern when they go for smart, easy-to-deploy field force management solutions. Explore how exactly the software adds to your workforce efficiency and workforce automation.
Table of Contents
ToggleA dedicated manager named Sarah is obliged to manage a team of technicians tasked with installing Wi-Fi at customer B’s house. She maps customer requests via phone calls and Excel sheets. Plus, she has no clue which technician is working on which task. There are long pending lists of unattended tasks. Customers are relentlessly calling for updates. This is some messed-up productivity here!
Things changed when Sara’s Management decided to go for a Field Force Management Solution.
When Sarah’s office implemented field force management software –
This software transformed their operations, reduced downtime, and took their productivity level to new heights.
Here’s in detail how exactly field force tracking and management solutions help service delivery businesses like Sarah’s help improve productivity and grow profits.
Efficient shift scheduling is a building block in enhancing the productivity level of field staff. A scaling field force management solution simplifies and automates the process of shift scheduling and dispatching for hundreds to thousands of field forces. It efficiently analyses and assigns multiple shifts based on each executive’s skills, availability, and proximity to the job site.
💡Silver lining – Executives receive notification about their assigned shift schedule, which helps them stay prepared for their day’s plans. Moreover, through the app, they are guided on the optimum routes- which helps them reach the job site faster. |
Field service businesses’ productivity is directly correlated with the fact of how effectively and on time the priority tasks are assigned to executives. The software helps assign tasks to diverse field forces so that every executive is effectively and rationally utilised. The field employee management apps let managers auto-assign tasks to field executives by factoring in their skills, availability, proximity to the job site, and more than 20+ custom factors.
The field force tracking system allows managers to align weeks to month’s tasks over a calendar. They can simply reschedule tasks by clicking, dragging, and dropping tasks to suitable dates.
💡Silver lining – As a result, businesses are guaranteed to have less unproductive output and hours. You will see executives and teams always out there performing a task – without missing a beat. |
It would bring a sigh of relief if field managers could actually track the locational movement of their field staff with exact timestamps and geo-coordinates. This would make it easy to identify which field staff is right on time, leaving behind the schedule, or simply idling.
But guess what! All of this is possible with field force tracking software embedded with GPS functionality that makes it effortless to track the geo-coordinates of the field staff. Managers over a live map can see where their staff is at or headed next. Moreover, they know:
The software has a fool-proof route distance calculator that simples field staff’s mileage tracking to pay out reimbursements w.r.t. distance. It even allows managers to playback the route travelled by each staff — to identify unproductive.
For field sales businesses, productivity is defined by how efficiently their sales reps take orders and make room for new revenue. Field force management software equipped with an order management tool lets sales executives effortlessly take orders with complete details.
The best part is, they even get options to:
In parallel, managers over their dashboards get real-time insights into total and individual sales. They know who’s bringing new revenue and who’s not.
When you give your team some targets, they feel the adrenaline rush to complete them. And when you measure your assigned tasks with achieved tasks — you get better clarity on why the assigned tasks were over or under-delivered.
TrackoField auto-generates targets v/s achievement reports wherein you can map out the reason behind every productive and unproductive outcome. You will know how many tasks were actually allotted and how many were successfully achieved.
Forgetfulness is a basic human trait when there is so much work piled up. Even your brightest and most promising field staff can forget minuscule (but important) tasks. This happening on several occasions can mess up the workday’s productivity.
Today’s field force managing software has acknowledged this problem like a pro as it shoots reminders whenever:
At TrackoField, we enable your business with 50+ custom alerts and notifications around important tasks and routines — you want your staff to stay on schedule with.
Group of tasks is the best feature for organisations that thrive on a series of independent but related tasks. For instance, you offer a TDH connection service and have different executives for different functions like site inspection, installation, and testing.
Managing such independent tasks can become taxing with paper and mobile-based chasing. TrackoField ensures end-to-end workflow automation and sheer visibility on every task. The system updates managers whenever each important task of the installation process is successfully done.
It would be an ultimate time-saver for employees if they can get the opportunity to clock in from any remote location. They won’t have to visit the office just to mark in and out. With field employee tracking software, managers get access to a geo-verified attendance marking feature.
Employees can simply visit the client site and mark their attendance in touch with just a few buttons. Plus, they can even upload selfies (tagged with timestamps, location, and coordinates) to verify their presence at the service site.
This removes:
This allows everyone to make the workday less stressful, chaotic, and productive.
FFM software boosts employee productivity by clearly defining the tasks, schedules, and processes with end-to-end visibility of every process and being.
Here are some more ways in which implementing field force management software can be the best bet.
The proven and automation-driven software enables smooth and fast-paced communication between field staff and managers with an in-app chat and voice chat sharing option. It makes it easy for executives to:
The software automatically draws and distributes the team’s pivotal data—saving a lot of time and reducing errors.
Executives apps are a subset of field force management software that empowers executives with uncanny features and functionalities that add to their productivity levels.
What if the signal gets lost? Your employees lie about the visit or make excuses about missed appointments?
The field force management software continues tracking even in offline or zero connectivity regions. Ensuring that no task or employee movement goes unnoticed and adds to complete productivity.
Organisations that are driven by fast-paced, multi-tasking, and scattered field forces undeniably need field force management software to reduce productivity challenges in field service operations. The one-stop platform grows productivity levels by:
All in all, it empowers managers to monitor progress and make data-driven decisions. The system ensures cohesive and streamlined operations and enhanced communication, which encourages the field team to accomplish more in less time, helping take productivity levels to new heights.
💡Let’s Partner Up!
TrackoField is serving users from 30+ countries with 100+ unique and flexible modules for effective field force management. Our software can help you track, manage, and monitor every process and being in the process – to meet your productivity goals. Click here for your free trial, we will help you walk through the product. |
Nandita is the Team Lead for Content Marketing at TrackoBit, bringing over a decade of experience in B2B, B2C, and IoT sectors. She has a proven track record of helping software companies evolve into ...Read More
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