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ToggleTrackoField is one of the best field service management software that’ll enhance your field operations. Choose the right match by checking features, scalability, and budget.
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The world is moving towards a place where every service can be provided at the customer’s home. Resultantly, the field service management industry is set to reach $5.1 billion by 2025.
Hence, the best businesses understand this and are part of the 48% organisation that use field service management software for automation and simplicity of operations.
But the rapid growth is not always great news for developers. Why? Because now, they have added competition in the market. There are thousands of field force management software out there – so, we’ve listed 10 of the most useful ones in this blog.
A field service management software is a comprehensive digital platform that simplifies all operations taking place on the field, as opposed to operations undergoing in the office.
It is meant to manage resources, tasks, employees, and everything involved with these three pillars. Therefore, it generally comes with solutions for leave and attendance management, task management, real-time employee tracking, and more. Field service management software, also known as field force management software is the key to smooth and effective field operations.
Any business needing employees to be on the field needs field service management software. But here are some examples of some sectors where this software can come in handy:
Be it for sales or servicing, having field service management software always helps.
But since the competition is high among software providers, it can be tough for you to find the perfect match for your organisation. But worry not! Check this list to see which of the top field service technology software you’d like to use for your field operations.
Software | Real-time Employee Tracking | Attendance Management Tools | Task Management Tools | Dual App for Managers and Executives |
TrackoField | ✅ | ✅ | ✅ | ✅ |
Zuper | ✅ | ❌ | ✅ | ❌ |
Navixy | ✅ | ❌ | ✅ | ❌ |
Cryotos | ✅ | ✅ | ✅ | ❌ |
ConnecTeam | ✅ | ✅ | ✅ | ❌ |
Fieldsense | ✅ | ✅ | ✅ | ❌ |
Unolo | ✅ | ✅ | ✅ | ❌ |
Lystloc | ✅ | ✅ | ✅ | ❌ |
Housecall Pro | ❌ | ❌ | ✅ | ❌ |
GSMTasks | ✅ | ❌ | ❌ | ✅ |
TrackoField is the best field service management software for small businesses because
Known for their expertise in telematics technology, the developers in TrackoField surpassed themselves in this software by creating a one-package platform for all small and large businesses.
With TrackoField, you can track and manage tasks, location, timesheets, expenses, and much more to make your field operations smooth as butter. Its software is built to bring together a scattered workforce into a comprehensive and systematic whole.
Top Features Offered By TrackoField
Zuper is an all-encompassing field service management software. It can manage everything from work orders and executive schedules to location tracking and order bills.
If you are looking for a workforce management software that can be your one-stop solution for everything related to your remote workforce, Zuper should be your top call. The best thing about this software is that even if it takes care of everything from invoicing to contracts, all organisational data is safe within the platform, and locked away for limited access only.
Top Features Offered By Zuper
Just like TrackoField, Navixy is a known name in the fleet management software realm. And we can see that through the solutions it offers for its field service management module. From route optimisation and PODs, everything is in line with the parent fleet management software.
Navixy’s field force management software is the best for you if you want to optimise the business-front of field operations rather than the operational front. We say so because it offers default features such as route optimisation and digital forms, rather than attendance and task management.
Top Features Offered By Navixy
Cryotos is an upcoming field service monitoring software that allows you to build your organisation stronger by prioritising customer satisfaction. Therefore, the software prioritises getting customer feedback and rating with every task. Moreover, the software’s AI capabilities also assign technicians according to the customers’ previous ratings.
Another benefit of Cryotos is that it also comes with a nifty mobile app that makes real-time tracking much more powerful and convenient.
Top Features Offered By Cryotos
ConnecTeam is workforce management software known for its impeccable timesheet management functionalities. This is one of the best small business software tools because it allows you to use the entire software’s functionality for absolutely free up to 10 users. So, you know that if you want to scale your workforce, this software will support larger teams.
The software offers complete field service management functionalities from task management to field communication. However, it doesn’t offer employee attendance tracking and doesn’t have dual apps for managers and executives.
Top Features Offered By ConnecTeam
Fieldsense has made a good name for itself in the field service management software realm. It is a powerful tracking, monitoring, and reporting system ideal for any business that has some field executives ready to work in the field.
From executives’ location tracking and attendance management to expense reimbursement and visit management, Fieldsense makes things much easier for the executives on the field. Moreover, it also strengthens planning and strategizing with a real-time insightful dashboard.
Top Features Offered By Fieldsense
Unolo is one of the older field service management software in the market – giving them a good grasp of the industry. While using the software, you will actually feel how the software provider’s team has their complete focus on field force management. From basic features like real-time tracking to advanced systems like target tracking and order booking, Unolo is truly meant to optimise your field operations.
One of the biggest factors of Unolo’s success is how accurate it is in terms of field executive monitoring. No matter what aspect of field operations you want to look at, Unolo will get you the details.
Top Features Offered By Unolo
Lystloc is one of the more respected field service management software in the industry. And while it offers all the basic solutions – task, attendance, and location management, it goes a step beyond in touching on customer management.
Lystloc can keep track of all customer orders, history, and interactions through features such as customer URL redirecting, auto-filling of customer details, etc.
However, Lystloc doesn’t offer leave management capabilities or daily attendance and task linking like other software such as TrackoField do.
Top Features Offered By Lystloc
If you run an HVAC, plumbing, or any home service company, Housecall Pro is the solution for you. It helps you manage all the tasks in your team through efficient scheduling, dispatching, and invoicing tools.
What sets Housecall Pro apart from all other software on this list is its invoicing capabilities. Therefore, along with helping with employee management, it also becomes a funds collection software. Do check it out if you are not looking for a field service management software not to manage employees, but to manage tasks and business.
Top Features Offered By ClickSchedule
Yes, GSMtasks is more of a last-mile software – but it works best for field staff devoted to delivery services. Therefore, it is a great way of managing the after-sales servicing sector where most of the servicing is product or part replacement.
The best thing about this software is its route planning capabilities. All you have to do is define the tasks and the executives will have an efficient route planned out for them before they even set foot on the field.
Top Features Offered By GSMtasks
Using field service management software is the best way to optimise your routine efforts. But doing it is not child’s play especially if you’re not using the right software.
So, when choosing the field service tracking solution for your fleet, always ask yourself these questions first.
Every business’ needs are different, and you must check if the software you’re choosing can support what your business needs. It should be able to give you solutions for your team’s size and requirements. Some crucial features to look for:
Not everyone in your field operations team will be technically proficient. Therefore, you need to check if the software is easy enough to understand and use for a general user.
You can do this by checking if the software has:
Software robustness and uptime are crucial parameters in choosing the right field service management software. Check what kind of data the software can collect and process, and how its features and procedures help your overall field operations. If the software doesn’t give you live executive locational details, it’s better to move on.
Even the best field service software will glitch. Therefore, if the software provider offers 24×7 customer and technical support, it’s your winning bet. If not, you need to look for someone else!
Even if you’re looking for small business software tools today, you will need larger software tomorrow. The point is, you’re using field force management software today to be able to grow your business. Therefore, the software you choose should be compatible with the future needs you’ll have with your team.
There you have it! A comprehensive guide of the field service software you need to look into if you want to up your field servicing game! And doesn’t it get easier than knowing how exactly to choose the right software, right?
As you can see from this list, TrackoField is one of the best field service management software to use to streamline field operations. What’s best is that it is so versatile that it can fit any business needs. So, contact us, and get access to the best field staff management software you can use in 2023!
Ayushi Nagalia is a Senior Content Specialist at TrackoBit. She is passionate about music, writing, and reading. When not abusing her keyboard, you will find her lost in her playlists or organizing things.
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