What are the Benefits of Field Employee Tracking Software?

Explore the benefits of field employee tracking software and how it helps you simplify your teams’ job schedule, track their tasks and improve productivity.

Gone are the days when managers demanded field executives to attend the office to get their tasks assigned and mark attendance. Remote work is on the rise and businesses are adapting to it fast. Tools like field service management (FSM) software have simplified managing off-site workers.

Plus, the software minimises time theft, data errors, employee invisibility and other issues plaguing fieldwork. But that’s only the tip of the iceberg. We’ll cover many benefits of field employee tracking software in this blog. But first, let’s learn what this software actually is.

Field Employee Tracking Software – A Brief Overview

There are many methods to track field employees. But the most reliable method is to use a solution with GPS technology. It can track the accurate location and minute-by-minute activity status of field executives. This is the USP of field employee tracking software.

It tracks the mobile workforce in real time and provides a comprehensive analysis of their work. The software allows managers to supervise their staff and streamline field operations. Here is what it can do.

• Location-based task scheduling.
• Geo-verified attendance & task management.
• Sales order placement and product quantity tracking.
• On-field expense reporting and approvals.

Benefits of Field Employee Tracking Software for Managers, Executives and Organizations

You may have already figured out a few benefits of field staff tracking software. It can reduce the burden of administrative tasks and simplify the job of off-site workers. However, the software is multi-faceted. Let’s walk through the various levels at which it can be beneficial.

Benefits for Managers

Complete Visibility

Managers can always see where their executives are in real-time. They can also see where they were at particular times. This provides them assurance that no worker is procrastinating on the job. Plus, managers can receive regular alerts in case any executive has diverted from his job. They also get to track all staff activity, tasks completed, daily orders & expenses on the app dashboard.

Easy Task Assignment

Because of real-time location updates, managers are always aware of their employees’ whereabouts. This makes task allocations simple. Managers can assign tasks to staff after considering factors like:

• Skillset
• Task priority
• Availability
• Client proximity

As such, assigning ad-hoc or emergency tasks becomes more easier. Plus, the entire process occurs remotely. So executives don’t have to bother visiting the office to get their tasks and manually file various reports.

Fool-proof Attendance

Field force management software comes with a fool-proof attendance system. It uses geofencing technology to link tasks with attendance. This ensures that employees can punch in only when they reach a designated task site. Thus, managers don’t have to worry about manual attendance logging or buddy punching.

Simplified Organization

Organizing communication and documents becomes simpler with field employee tracking software. It lets you:

• Store, upload and share digital media for any task, be it expense claims reporting or an important doc like a proforma invoice.
• Use custom templates to add tasks or sales orders.
• Communicate across teams using an inbuilt chatbox.

Thus, managers can access and organise all employee docs and communication with just a click.

Easy Performance Review

Managers often manually review executives’ performance. Field service management software can help. It generates insightful reports on employee task status, sales volumes, productivity, attendance & leave trends, spending patterns, etc.

Managers can identify any gaps and spot discrepancies using these reports. Plus, they can generate reports for individuals or entire teams.

Benefits for Executives

Work Recognition

Mobile employee tracking system records everything from employees’ location and attendance to tasks. And that too with complete accuracy. This ensures employees focus on their work and don’t worry about disputes as they get access to complete task details and timelines. Being monitored provides assurance, security and recognition to employees.

Easy Reimbursement

Field executives don’t have to give elaborate explanations or several proofs for expenses. The software logs the time of expenses itself. Employees can upload expense receipts on their mobile app and get quick reimbursements. Plus, managers can adjust the approval hierarchy to make the process more thorough.

Simple Documentation

Digital documents remove the need to carry paperwork around. Moreover, custom forms ensure clients receive personalised service. Executives can create different forms for different clients or job requirements with ease.

Convenient Communication

With an in-built chatbox, executives can get their doubts and problems resolved right away. They can easily communicate with teammates and managers instead of switching to third-party apps.

Accurate Feedback

Field employee tracking software provides accurate feedback on every team member’s performance. It tracks and analyses task performance, attendance trends and other data using AI tools to ensure accuracy. This helps employees gain insight into their performance and how to improve.

Benefits for the Organization

Data Documentation

FSM software archives all data. You can find out where an employee was and what he was doing on any particular date. This accurate and organised data documentation helps during audits. Additionally, the software also stores the route distance history. You can easily playback the routes employees took on any date and review their itinerary.

Better Customer Relations

For businesses in the sales, repair, or retail domain, customer service is essential. Field executives act as representatives of the company. Workforce management software ensures:

• Employees reach customer sites on time.
• Fast turnaround times.
• High first-time fix rate (FTFR).
• Immediate support to address queries in real time.
• Personalised discounts and rates.

Resource Optimization

Resources and assets are important for any organization. Remote employee monitoring solution optimises resource allocation. It helps managers:

• Access the list of products.
• Ensure no employee is under or overworked.
• Minimise resource wastage.
• Assign tasks to the right employees.

Higher Profits

Field employee tracking software can lead to a significant increase in revenue. We know it reduces operational costs, boosts employee productivity and prevents resource wastage. All these result in higher sales and better customer service. The outcome? Higher revenue!

Summing Up

Image your mobile executives don’t have to waste time performing redundant administrative tasks. Sounds fascinating, right? Well, you can achieve this by implementing field force management software.

It can alter the growth trajectory of your business and drive revenue. The software offers benefits like increased staff productivity, better resource usage and improved customer relations.

Top field employee tracking software like TrackoField even goes a step further. It can manage your field staff’s attendance, leaves, orders, tasks, expenses, and more.

So without further ado, get in touch with the TrackoField staff.

FAQs

• What are the main features of a field employee tracking system?

  Remote employee tracking software offers several useful features and modules like:
  - Location-verified task management
  - Geo-verified attendance & leave management
  - Sales order tracking & management
  - Expense reporting and management
  - Auto Payroll computation and management

• Which industries need field staff tracking software?

  The following industries should adopt field operation management software.
  - Sales
  - Publishing
  - Retail
  - Pharma
  - Repair
  These are few but any industry that deals with intensive field force can use this software.

• What are the benefits of using field employee tracking software for organisations?

  Businesses can benefit from using field staff tracking software in the following ways:
  - Organised workflow
  - Improve task completion rate
  - Better customer relations
  - Higher employee morale
  - More sales and revenue
  - Reduced resource wastage