Table of Contents
ToggleThe Industries That Benefit From Field Operation Automation. The Covid-19 pandemic has revolutionised the way people shop and expect after-sales services.
Table of Contents
ToggleResultingly, the demand for on-field employees has increased exponentially. That is evident from the need for employee tracking software which has increased by 59% since the pandemic.
Regardless of your niche, you’d need workforce management software if it needs on-field sales, services, or promotion.
In this article, let us look into why 78% of 2000 employers track their employees in real-time through software aid.
Automation is going to define our world soon anyway!
The name field employee tracking software makes the primary function of the tool crystal clear. It tracks executives who work on the field, hence, are not in face-to-face contact with their teammates and managers.
Sure, managing a team, in general, is a demanding task, considering how many metrics are external and uncontrollable. However, field employee management is a whole different niche.
Why?
Because communication becomes highly complicated when managers and teammates cannot be in touch. Other than difficulty in building team spirit, managing tasks, performance, and even attendance handling becomes a hassle.
Field employee tracking software strives to solve these problems through real-time tracking, attendance, leave, task, and document management. Therefore, if managers need to know where each employee is at any given time, they can hop on to the software and find out.
Any field operations manager will need field force management software to keep functions profitable and their sanity intact. This is because of the field-centric and specialised functions it offers.
Most field service designations such as field sales executives are believed to be high procrastination jobs. So much so that 64% of employees admit to spending work hours browsing through the Internet, roaming around, or engaging in essential non-revenue generating activities.
When field executives can only use 35.2% of their time on revenue-generating activities, organisations lose too much time and revenue. However, the answer is not to keep a strict check since the benefits of some leisure time-theft outweigh its cost. The best that can be done is to automate operations to reduce unnecessary manual administrative time.
Automation is the best way to prepare your business for later operations while saving ties and other resources. When most of the working day on the field goes into travelling, planning, and running administrative chores, any way to save time, energy, and resources goes a long way!
Sure, automation is essential in the field. However, before you choose whether you only want employee tracking software or full-fledged field employee management software, you should know what the latter offers.
By now, you are well aware of the problems you can expect in the field if you do not take aid from proper software tools. However, are you sure where workforce management software is used in the first place?
Well, it is sold to businesses that involve their employees working in the field. However, what are these businesses that need field employees? Let’s learn in this section!
You first need to understand the segments that necessarily need workforce management software. These are places of functioning where employee tracking and on-field management become imperative for smooth functioning.
Each industry aided by field force management software comes with specific requirements. Most of them are easily solved by applying a mix of all the functions offered by field force management software.
Each of the following industries requires field staff management software since they heavily rely on their on-field operations. Each industry has unique requirements and functions that they need to fulfil to get the most out of its operations.
The pharmaceutical industry must sell and market its drugs and collect samples.
The industry works with medical representatives who bridge the gap between pharmaceutical companies and healthcare practitioners. Field employees in the healthcare industry can also be responsible for door-to-door services providing first aid or sample collection.
Some core functions needed to make the field services in the healthcare industry possible are:
The construction industry majorly functions with field employees of multiple levels. Almost everyone is always on the construction site, from manual labour and site managers to operations managers, project leads, and contractors.
Most construction industry employees might not have to move about much. They mostly have to stay in one site or maximum move between limited and defined locations at a time. Since the number of employees on the field are massive at any given time, here are some needs the industry might have with field employee tracking software:
Security services are mainly in the field, and customers rely on businesses to be completely precise with their functions.
Field requirements in the security services industry include manual guard services and technological security device installation. They can also have field research on the security-based problems customers might face.
To aid all the managerial problems that come with these functions, some functions from workforce management software that security services businesses need are:
While retail business employees might not have to jump between stores, managers have to oversee functions for multiple store employees simultaneously. Moreover, there should be seamless communication between employees of different stores at various locations.
Here are some things that field employee management software can do for real businesses:
Field operations in the publishing industry amalgamate field research, operations, and sales and marketing.
Depending on the kind of publication house your client owns, they will need field research either for content or to get in touch with printing services. However, a publishing firm’s most significant field task is field sales and marketing. With each book or journal published, sales executives visit bookstores to get bulk clients or set up kiosks to sell copies themselves.
Publication businesses might need field employee tracking software for the following features:
The automation that field staff software brings to the table has massive potential to change the way your field executives function entirely. And all of these changes will be for the good because they will have more time for their primary revenue-generating role.
No solution can be a one-size-fits-all tool. However, if your business heavily relies on field executives, you should undoubtedly use the best field employee tracking software out there.
So, what are you waiting for? Try TrackoField, and you’d never want to switch to any workforce management software because of its features and simplicity.
Ayushi Nagalia is a Senior Content Specialist at TrackoBit. She is passionate about music, writing, and reading. When not abusing her keyboard, you will find her lost in her playlists or organizing things.
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