Table of Contents
ToggleHere are 12 compelling benefits of adopting delivery management and tracking software. The software efficiently elevates last-mile delivery operations and ensure visibility across the process, flexibility and cost reduction.
Table of Contents
ToggleIf you are in the delivery business, you know how important it is for businesses to ensure that orders reach customers on time. Most importantly, dispatchers or managers must ensure the delivery operation runs as smoothly as possible. Delivery management software is designed to help with this.
The software with its range of features such as automated dispatching and scheduling, and route optimisation, makes it easy to plan and fulfill efficient and on-time deliveries. It makes it easy to fulfil multiple, urgent orders in the shortest TAT.
So, if you don’t have delivery management and tracking software, here are 11 compelling reasons to invest in one!
Businesses of all sizes are constantly trying to improve their delivery processes. The goal is to achieve successful delivery at lower costs and with fewer fleets and riders on the road.
The delivery management system is the solution that helps companies achieve this. The system helps the delivery process manage, plan, execute, and optimise. It’s a Cloud-based, centralised platform that helps sync the order requests with the right resources. It ensures real-time communication among all the dispatching teams and the delivery stakeholders, which leads to enhanced supply chain visibility.
The software ensures effective delivery operations through its range of features such as:
Using a delivery management system has multiple benefits. It helps with on-time delivery and ensures successful deliveries.
One of the prime benefits of using a delivery management system is enhanced operational efficiency. The system streamlines and automates multiple aspects of the delivery process, such as order allocation, route planning, dispatch management, and real-time tracking.
This results in virtually no errors, reducing the time otherwise taken to rectify them. Features like route optimisation greatly reduce delivery time and fuel costs, and related costs. Also, by helping find the most time-efficient routes, let riders deliver the maximum number of orders. Moreover, the system keeps the managers informed of the operational progress through real-time tracking, allowing them to take action quickly in the run-time.
The last mile is undoubtedly the most expensive leg of the entire supply chain logistics. According to last-mile statistics, last-mile delivery accounts for 53% of the total cost of shipping. Delivery tracking software somehow reduces the cost as it mitigates the chances of errors and associated costs.
Businesses can reduce fuel consumption, unnecessary rerouting, and labour costs by leveraging advanced algorithms for route optimisation and real-time tracking features. Its ability to plan and consolidate deliveries successfully reduces the number of vehicles on the road, thus, cutting down on overhead expenses.
The carrier capacity management and dispatcher tool features embedded in the delivery management system ensure maximum utilization of available resources. By ensuring minimum vehicles on the road, the system effectively reduces operational expenses and makes operations more environmentally friendly and sustainable.
Making deliveries faster frees up your drivers to deliver more orders. To do that, it’s a must for delivery agents to take the shortest and fastest route that could cut their travelling miles. A delivery management system streamlines the route planning and driver allocation process, as algorithms take over the headache of working them out for yourself.
You don’t need to spend precious hours manually calculating each route. Using TrackoMile’s route optimisation feature, you can upload your list of delivery addresses.
Within a few minutes, the system will share the orders amongst your driving team and even calculate the fastest route for each delivery driver to take while giving dispatchers an overview of the whole delivery process.
The software then shares optimized driving directions with the relevant driver via the rider app. The riders will reach each stop as quickly as possible using the most efficient route, preventing them from covering extra miles, taking wrong routes or getting lost.
TrackoMile’s delivery management software lets dispatchers and drivers easily add or delete stops and recalculate the fastest route within seconds if there’s a sudden schedule change.
As rider teams grow, it gets tough for dispatchers or managers to effortlessly manage and monitor each one of them. Calling drivers or asking them to periodically check-in with dispatchers while they’re out on a delivery route is time-consuming and can lead to delivery delays.
Designed with riders’ woes in mind, TrackoMile’s rider roaster solution makes it simple to add or remove drivers from the system. You can effortlessly maintain a record of your drivers’ names, vehicles allotted to them, and all necessary contact details.
Additionally, TrackoMile’s rider app, which is easy to install on delivery drivers’ phones, helps them effortlessly communicate with the dispatching team or their managers. It even records and shares their current movements or routes with dispatchers or last-mile managers.
Festive periods such as Easter, Christmas, or Valentine’s Day can lead to surges in orders that your business might not be able to deliver unless you have a robust delivery system that can keep up with demand.
The delivery management system solutions let you rationally divide the workload within the available delivery team and vehicles to keep up with higher demand at peak times.
Use Case of How Cadbury Managed its Valentine’s Day Demand Cadbury saw a surge in orders for its chocolates during Valentine’s Day. It used a dispatch management solution to optimise routes, optimally balance workload within the team, and ensure the fastest delivery time without any lapses. Also, Cadbury witnessed fewer delivery frauds due to electronic proof of delivery, which includes a photo of the package or e-signature and sending customers live tracking updates. Making it the software ideal for the busiest periods. |
“Customer is King” for businesses, especially in the last mile, as it bridges consumers and brands, retailers, or manufacturers. Smooth last-mile delivery experiences guarantee consumer satisfaction and retention.
Did You Know! More than two-thirds of consumers expect complete visibilit of their order. |
Delivery management systems play a vital role in enhancing this prime factor—customer satisfaction—by providing wide real-time visibility throughout the delivery process. Features such as accurate tracking, ETA sharing, and an open communication channel keep consumers engaged, thereby managing their expectations expertly.
Furthermore, the capacity to fulfil urgent requests or special delivery preferences enhances a great customer experience. Customers who are happy with a company are more likely to use it again and recommend it to others, which builds enduring relationships and brand loyalty.
Another important advantage of delivery management software is that it draws abundant data-driven insights and analytics. The system collects and evaluates various indicators, including customer feedback, driver performance, and delivery times, to generate insightful data that helps businesses make decisions.
These insights enable the identification of operational bottlenecks, continuously optimising the delivery process, and implementing strategies to improve efficiency and service quality further. Thanks to this data-driven approach, businesses can adjust and change in response to shifting consumer tastes and market demands, giving them a competitive advantage.
Another significant benefit of delivery management software is real-time tracking and visibility. With this software, businesses gain complete visibility into the status and location of each delivery. Real-time tracking allows companies to monitor deliveries as they happen, providing accurate and up-to-date information.
This level of visibility enables businesses to proactively address any delays or issues that may arise, ensuring timely and efficient deliveries. Overall, real-time tracking and visibility empower businesses to maintain control over their delivery operations and deliver exceptional customer service.
A delivery management system provides a centralised platform that seamlessly integrates with other software solutions, enabling smooth interoperability across the logistics ecosystem. It can connect with third-party applications such as ERP, CRM, and e-commerce platforms through APIs and robust integration capabilities. This easy integration allows for the real-time exchange of crucial data, facilitating efficient order dispatching, tracking and customer communication.
By harmonising delivery management software systems, businesses can achieve greater automation, reduce manual errors, and enhance overall operational efficiency within their delivery processes.
Utilising delivery management and tracking software gives businesses a significant competitive advantage in several key areas. It enhances operational efficiency by optimising delivery routes, reducing fuel costs, and minimising delivery times. This efficiency translates to cost savings and improved customer satisfaction through faster and more reliable deliveries. Moreover, real-time tracking capabilities enable businesses to provide customers with accurate updates on their delivery status, enhancing transparency and trust.
Additionally, the data analytics features of such software offer valuable insights into delivery performance, customer preferences, and operational bottlenecks, empowering businesses to make informed decisions and continuously improve their delivery processes.
Furthermore, integrating with other software systems streamlines operations and facilitates seamless communication across departments. All in all, leveraging delivery and tracking software improves operational effectiveness and strengthens customer loyalty, positioning businesses ahead of competitors in today’s competitive market landscape.
Needless to say, failed deliveries and Return to Origin (RTO) are the two most common problems brands face. Data from Statista shows that a brand can lose $17.2 in each failed delivery.
A delivery management solution reduces failed or second-attempt deliveries with efficient route planning while considering factors like traffic and delivery windows, ensuring efficient routes and minimising delays. Real-time tracking allows for proactive communication between drivers, customers, and managers, enabling timely updates and addressing any issues promptly. Automated notifications inform customers about their delivery status, reducing uncertainty and missed deliveries.
A delivery management solution that integrates these features streamlines the entire process, enhancing efficiency and reducing failed deliveries or the need for second attempts.
Read Blog: How to Choose the Right Delivery Management Software?
Automating the delivery process through delivery management software can also enhance businesses’ return management processes. This is especially important for e-commerce businesses, where refunds are common.
Delivery management software can manage customer returns, including tracking the return shipment and updating the client on its progress. A smooth return process can increase customer satisfaction and reduce the likelihood of lost items.
With a capable return management system, businesses can track the return package, automate the refund or exchange process, and automatically contact customers about the status of their returns.
Businesses work extra hard to improve their delivery performance and gain customer satisfaction. With the assistance of delivery management software, things can get much easier and help companies get closer to their goals. As mentioned, the software has a hoard of benefits associated with it. With an easy-to-use solution, organisations can map out delivery schedules, track and manage deliveries in real time, and collect and analyse data.
TrackoMile is a top-notch automated delivery management software that puts all your needs and goals on top. It is equipped with all the solutions to make their delivery operations seamless such as route optimation, automated order and rider pairing, real time tracking, carrier allocation and more.
Delivery management is the process of efficiently and timely shipping orders from the seller to the end customers. It involves tasks like route optimization, carrier allocation, order and rider tracking, etc.
It doesn’t matter whether you are a small business or an enterprise business; your no.1 goal must be to provide your customers with the best shopping experience. Only then you will be able to retain customers and boost your word-of-mouth marketing. Thus, delivery management software is a must.
You have thousands of options when searching for the best delivery management software. However, TrackoMile tops the list because of its flexibility and scalability. The software has all the needed solutions, such as route optimization, real-time tracking, rider roster and app, and more, to assist dispatchers in ensuring smooth delivery and tracking of orders.
Tithi Agarwal is a content writer at TrackoBit. She enjoys writing blogs which are knowledgeable yet fun to read. And when she is not typing away to glory she has her nose buried in books.
Confused as to which route is the best for your delivery business – the shortest route or the fastest route? Here is a guide to helping you make the right choice!
Are you noticing a rise in second attempts in last-mile deliveries? Well, it’s because of these 6 route planning challenges. Know how you can spot and fix them before it’s too late.
Want to manage drivers along with ensuring successful last-mile deliveries? Here are 5 tips that will help you achieve just that.
Tired of battling rising last mile delivery costs and looking for a respite? Here are 5 proven ways to minimise last mile delivery costs and maximise profits.
Are you looking for ways to make deliveries as economical as possible? Well, here are 6 ways route optimization software helps businesses optimise their deliveries.
Here are 7 facts about how last-mile delivery tracking is helping businesses enhance their delivery operations, gain transparency, enhance customer satisfaction, and win their trust. Read for a complete list.
Dispatch management software makes scheduling a breeze. Its features, such as capacity analysis, carrier management, and route optimisation, help make dispatching much easier and faster.
In order for companies to improve and provide consumers with a positive last mile experience, they must Implement the top 10 strategies discussed in the blog. They can surely make fulfilling demands on-time possible effortlessly.
Confused about whom to trust over wrong deliveries- customer or your employee? We got you a quick way out- Proof of delivery. Discover how with ePOD, you can enhance delivery operations and maintain customer satisfaction altogether.
While Warehouses excel in long-term inventory storage, fulfillment centers prioritize rapid order fulfillment. Here are 4 key distinctions to aid in selecting the optimal shipping solution for your business.
Full truckload (FTL) and less than truckload (LTL) are the most common shipping modes available. But how these two are different, let’s chalk that out in this article.
Successful first attempt delivery is essential for bolstering cost savings by minimising operational expenses and increasing customer satisfaction and loyalty.
If you don’t want to spend hours tracking shipments, planning routes and organising delivery and driver schedules, it’s best to adopt dispatch tracking software. Read further for efficient and optimised deliveries.
Take a look at what “out for delivery” means and how businesses can ensure that it successfully translates into delivered.
White glove delivery service is taking customer prioritisation to another level by providing extra care to orders and parcels during transit and offering installation as well as add-on services.
Not knowing the difference between ship date vs delivery date can be confusing. Here are the 5 key differences and the factors influencing ship and delivery dates.
Did you know that Google Maps was used by 1 Billion people monthly in 2020? Here is an easy guide to planning a multi-stop route on Google Maps in 8 steps.
If you are googling how to start a courier business, here is the guide that will answer all your questions on offering top-notch courier services. Explained in 9 steps.
Opting for a route planner for proof of delivery can help businesses save a lot of time and money. Here is a guide to choosing the best.
Want a right delivery management software that can automate the delivery process from start to finish? Here is a comprehensive guide to choosing the best delivery management platform for 2024.
Discover how inflation affects delivery businesses’ logistics and supply chains. And learn how last-mile delivery software helps keep margins intact even during a booming period.
Choosing the right dispatch management software is important as it streamlines the delivery process with reduced time and costs. Explore 13 best dispatch management systems that are worth exploring.
Lightning speed delivery, optimised route planning, drone delivery, and much more are expected from the last-mile delivery trends in 2024. Dive into the future!
Black Friday and Christmas are around the corner, the busiest and most chaotic time for logistics businesses. Know which last-mile delivery strategies can help ensure smoother operations.
Explore which 7 leading last-mile delivery companies and innovative startups are achieving unparalleled order delivery efficiency by embracing cutting-edge last-mile delivery technologies.
Explore all the secret ingredients and tips and tricks to creating an efficient driver schedule to achieve fast, cost-effective and optimised deliveries.
Explore 5 common delivery problems that are common but concerning. Avoid these challenges before they occur with the best last mile delivery software like TrackoMile!
Read how ePOD in logistics and supply chain helps validate deliveries by creating accurate invoices while eliminating claims.
Discover our curated list of the top 8 Courier Delivery Management Software 2024 that helps ensure on-time delivery volumes with end-to-end courier visibility.
Small business owners can rely on third-party delivery companies to streamline their operations and reduce costs while ensuring on-time deliveries. Here’s a quick guide.
Partnering with the best logistics company is crucial as it can help retailers or manufacturers make the reverse procedure as fast and smooth and reduce losses. Here is a list to choose from.
Discover the top 10 last mile delivery companies that are the best choice for companies looking to deliver orders and products on time. Stay ahead of the game with our guide.
If you are a logistics or delivery business, read these 6 tips that can help 5x grow your delivery speed.
Reverse logistics is an integral part of supply chain management and holds the power to help companies retain their consumers and provide insights into their purchasing habits.
Deliver expensive Moroccan plates in one piece through threshold delivery. It delivers heavy and fragile parcels to your thresholds within the time slot.
Discover which 7 last mile logistics software companies in Mexico are simplifying the process from transit to final delivery.
Last mile carrier tracking is the basis of creating strong customer relations and helping customers get transparency surrounding their deliveries.
Finding the best delivery route planner apps for 2023 is tricky due to the competition in the last mile industry. Find the top apps like TrackoMile, Upper, Circuit, etc.
Know which top 8 hyperlocal delivery companies can help you save money and time by keeping last-mile delivery as fast as 10 minutes!
Uncover which 12 key metrics defines last mile delivery success – from on-time delivery to customer satisfaction…what else?
PUDO or PickUp or DropOff location is a designated area for consumers to leave or collect their parcels from a common point. Its rise and benefits are discussed in the blog post.
A dispatch manager’s job is right in the middle of logistics and customer support. A good dispatch management system can make or break your last mile delivery efforts, so make it count!
Are you ready to revolutionise your last-mile delivery operations? We are unveiling the top 10 last mile delivery software pick of 2023!
Improve your last mile delivery operations by channelising the power of insights and analytics that, without a doubt, will have a massive impact on your business.
As long as your business involves delivering something to a customer – be it a product or a service, you need last mile delivery software for enhanced operational management!
If in today’s day and age you are not aware of what is final mile delivery, you are missing out on thousands of dollars! Learn how to integrate final mile logistics into your business!
Adopting last-mile delivery software is a viable solution to prevent losing out on your customers and sacrificing revenues due to incompetent last-mile operations.
Streamlining Delivery Management through Last-mile Delivery Software is the only thing that is going to keep your product-based business afloat in 2023 and further!
ePODs are essential to last-mile delivery operations as they allow logistics companies to combat failed deliveries, improve visibility, and more.
Adopting last mile delivery software makes your last mile delivery much more cost-effective and sustainable with EVS.
Reverse logistics can be difficult to manage and increase operational costs. But last mile delivery software can help make operations smoother.
Hyperlocal deliveries have become a common part of society. We are expecting more and more brands to fulfil their orders and execute faster deliveries each day. This system has allowed businesses to create a network that helps them purchase goods from local vendors for delivery.
Choosing the best last-mile delivery software will help logistics companies to achieve cost optimization, on-time deliveries, and customer satisfaction.
Logistics companies are now investing in last-mile delivery software so that they can deliver on their promise of cost-effective and speedy delivery of orders to customers.
In his speech on 17th September 2022, the Prime Minister of India, Mr Narendra Modi unveiled the National Logistics Policy (NLP) which has been in formation for two years now.
Stay Updated on tech, telematics and mobility. Don't miss out on the latest in the industry.
In the meantime, why not find out more about us, explore our products, or visit our blog?
We use cookies to enhance and personalize your browsing experience. By continuing to use our website, you agree to our Privacy Policy.