ETA, an abbreviation for Estimated Time of Arrival is the duration or specific time when a vehicle, consignment, or employee is expected to reach its destination.
ETA is a very important element for fleet operation because it:
ETA management is a very delicate topic because it is a dynamic metric that can be affected due to uncontrollable factors such as traffic, weather, vehicle conditions, delivery address clarity, etc.
TrackoBit helps make ETAs and ATAs (Actual Time of Arrival) as close together as possible through:
More than anything else, ETA helps build better customer relations in case of field operations. In case of after-sales servicing, ETA transparency allows customers to be satisfied about where their packages are, and hence build better customer relations.
ETA management is also helpful to managers if they want to finalize meetings with field employees. It helps understand them fix better on-field commitments and track operations effectively.