Table of Contents
ToggleExplore which upcoming trends in the telecom field service industry will help address customers’ grievances and improve security for telecommunications.
Table of Contents
ToggleTelecom field services is driven by hyper-competition. It needs great adaptation towards disruptive technologies to:
Several technology trends, including 5G deployment, Artificial Intelligence, Machine Learning, the IoT, and Edge Computing, lead to field service automation.
In the year ahead, we believe that telcos will be much more focused on delivering advanced connectivity to win customers’ trust while reinforcing great competitiveness. We have figured out 10 telecommunications trends shaping telecom industry growth and business strategy. Let’s review them slowly but surely…
Introduction of 5G networks is the most significant trend in the telecom field services industry. Unlike 4G technology, this one promises to deliver ultra-fast speed, lower latency, and more enhanced device connectivity.
“The 5G subscriptions worldwide will reach 4.8 billion by 2026.”
5G is considerably faster than the 4G network. It can inarguably deliver up to 20 Gigabits/second and 100+ Megabits/second. To bring this to wide adoption, field service providers will have a major role, as they will be deploying and optimizing 5G infrastructure. Which would involve:
Do you know 5G has more capacity than 4G and is designed to support a 100x increase in traffic capacity with lower latency than 4G?
Telecom industry is saying yes to remote monitoring and managing of network equipment. It’s helping technicians address and troubleshoot issues — without physically visiting the site. This, as a result, will help reduce operational costs and minimise service downtime. This trend came into light ever since the COVID-19 pandemic made remote jobs a necessity. It introduced a new wave of field service automation.
With heavy demand for field service technicians, many organizations are rooting for external workforce providers, including contractual workers or freelancers, to augment their workforce. This trend is helping the telecommunication field service meet heavy service demands with much ease and flexibility. Having such an augmented workforce won’t create a hole in the pocket of telecom service providers. They can simply scale up or scale down – as the need be.
Another benefit of having a liquid workforce is that organisations are able to tap into a more qualified experts in the market. They will get the most from the investment and will be able to achieve efficient telecom field service management.
Edge computing is becoming a key trend in the telecom field services. With the widespread adoption of IoT devices and the heavy need to process tons of real-time data, edge computing is the best sought-after choice.
It is helping telcos process data closer to the source, which further assists in:
Field service technicians are doing the good deed of deploying and maintaining edge computing infrastructure at wide geographies.
The Internet of Things (IoT) in Telecom is expanding as rapidly as we could imagine. We are about to touch 29.42 billion IoT devices by 2030. Telecom field service providers are adding more IoT devices and sensors with field service management software to simplify their field operations.
Many telcos are using IoT for effective asset management software and remote system monitoring. Additionally, to get help with easy installation, maintenance, and troubleshooting. The pioneering telecom leaders are relying on IoT sensors and devices to:
Automation and artificial intelligence (AI) are transforming field service operations. AI-driven predictive maintenance and remote diagnostics are reducing downtime and improving the overall efficiency of telecom networks. Field technicians are now equipped with AI-powered tools that help them troubleshoot and resolve issues more quickly, improving service quality.
Virtual reality and augmented reality (AR) for field services is another interesting trend in the telecom industry. Telcos are using it to:
Technicians in the future will be seen using AR glasses or mobile apps to get quick access to real-time information. Also, to deploy technical data onto physical equipment and get remote expertise from superiors – whenever they are stuck.
This trend will help shoot two problems with one arrow:
Sustainability is a concerning topic across industries, be it healthcare or FMCG field service sector. With the government’s aim to decarbonise the transportation sector by 2030, telecom field service providers will be seen following sustainable transportation methods and protocols.
We will see field service staff using more and more electric or hybrid vehicles for on-site visits. Moreover, they will be seen using route optimisation solutions to find the most efficient route and reduce fuel spend.
Security and privacy have always been paramount for telecom field service and will continue to be — as long they are handling massive amounts of data.
Field service providers will be increasingly seen investing in cybersecurity measures & protocols to protect both their networks and customer data.
For example, “Bahrain’s Batelco” – the kingdom’s national telco – cracked a deal with e-Boks to ensure a safe digital postbox solution.
Many leading telecom field service providers are providing better compliance with data protection regulations and adherence to industry security standards.
Network slicing is a key component of 5G technology. It allows the creation of multiple virtual networks over a single physical telecom infrastructure. Telecom field service providers will have a key role in helping maintain network slicing to meet requirements specific to diverse industries and use cases. This level of customisation will help enhance the flexibility and efficiency of 5G networks.
The telecom field services industry and technological advancements are walking in parallel. Right from 5G deployment to integration of IoT devices to adoption of next-level AI — these are some trends that are here to stay.
Field service providers are at the forefront and are responsible for safely deploying, managing, and optimizing these telecommunications trends. As we move forward in 2024 and the years to come, it is evident that innovation and adaptability will help drive the success of this sector.
Whether you are an established or emerging telco brand with endless field staff, you need TrackoField’s telecom field service software to streamline field employee tracking and management!
Nandita is a Content Lead at TrackoBit. She is passionate about writing factual and thought-provoking pieces that help readers remove complexities from fleet management. When she’s not on her desk scribbling words, she’s either sipping tea, dancing, or heading toward gym.
Wondering how to calculate payroll hours? Get into the details, adopt tried and tested methods, and prevent mistakes from happening for streamlined payroll management and processing.
Are you tired of verbally asking your employees the reason for the delay in deliverables and questioning what they are doing with their time? Read on to know how time tracking reports can help you find answers to these and many other questions.
Track every single activity of your remote employees and demystify the mystery around how they utilize their working hours with an employee monitoring software solution.
Here we have shared a comparison between TrackoField v/s Hubstaff’s time tracking software. Find which one is the best pick for precise tracking of field employees’ time.
For employers, workers, and independent contractors, it’s a must to understand different pay cycles as semi-monthly and bi-weekly payroll. Here’s a debate between the two to find out which one is worth opting for.
The landscape of employee monitoring is evolving. The employee monitoring software offerings, too, will have to upgrade to fulfil the demands and needs of the businesses. To learn about emerging trends and the future of employee monitoring, read this blog.
Adopt a field service mobile app for your field technicians if you want to improve their productivity with streamlined attendance marking, simplified expense claiming, and smooth task updates on the go.
Searching for ways to calculate the productivity of your employees, and identify areas where the workforce was least effective. Why not read the 5 best ways to calculate employee productivity methods discussed in this blog.
Productivity challenges for field teams are never a concern when they go for smart, easy-to-deploy field force management solutions. Explore how exactly the software adds to your workforce efficiency and workforce automation.
Before you allocate tasks and align your workforce, you must understand the complete mechanism of workforce management processes. Know where it starts and ends!
From mundane to meaningful! Learn what digital workforce is and explore its unique potential to turn unorganized and repetitive tasks into streamlined and automated business operations.
Equip your field service business with a customizable dashboard and essential metrics and KPIs that help in streamlining overall operational workflow, productivity, and growth.
Keeping track of your remote team’s time can be a messy and tedious task. Read on how a field employee time tracking software can help you experience a new kind of ease!
A payroll management system can make payroll processing more simplified, error-free, and optimal. Learn more about its capabilities and practical benefits.
Even a single error in payroll computation can result in disaster. It’s wise to invest in payroll management software that could automate the computation process. Here is a list of the 15 best payroll software in India to choose from.
Wondering how an online leave management system works? Here is an overview of how the system helps in managing employees’ leaves.
Explore how task management software for teams makes it easy to keep track of group of tasks, meet deadlines, get alerts about meetings, and align team responsibilities.
Making the right choice is important, and that’s why we present you the list of the 7 best field force management software for 2024 in the market.
Do you want to get rid of redundant manual work involved in field services? If yes, it’s time you switch to field service management software. Automate the entire workflow and bid adieu to micromanagement and delays.
Track more than just the time of your remote or field employees utilizing employee time tracking software. Discover how the software empowers you to achieve more in less time.
Workforce management software is revolutionising how businesses manage their employees’ productivity. The software streamlines workflow and maximises employee efficiency.
Managing expenses can be made easy when businesses choose the best expense management system. Expect faster reimbursement and insights into spending when make the right choice.
Take a look at some must-have features of the attendance management system to protect your businesses from buddy punching, extended breaks, and absenteeism.
Managing a field force can be tough with limited visibility. This is where field force management software coupled with automation comes in, transforming how you track, manage and supervise field staff (without micromanaging).
Wondering what are the secret recipes that will help you modify your field service business? Here is what you must follow to transform your field service operation.
Are you looking for one of the best attendance management systems to manage your field employees’ attendance? If yes, here are the 9 best picks listed.
Find 9 smart ways to manage the global workforce irrespective of their cultural barriers, differences in work ethics, and policies. Don’t miss the best workforce management tools listed!
Lead management works wonders only when you use targeted content, the best lead management tools & some expert tips. Uncover tips to turn prospects into buyers!
Adopting the best attendance tracking software of 2024 can help simplify marking attendance, tracking time worked, employee productivity and more.
Discover in this article how a location-based facial attendance management system makes it a cakewalk for organizations to record attendance accurately. Know 11 ways how it positively impacts your organization.
Are you dreaming of getting the best task management software that automates everything from task planning to allocating and managing? If so, here is how you should find the one.
Tracking and approving expenses should be the least bothersome event. Well, that’s possible with cloud expense management software. Oh, don’t doubt its potential, explore for yourself in this article.
Effective employee management revolutionizes field employees’ efficiency. Discover how you can emphasize effective employee management with the tips given below.
Field service management software seamlessly executes processes for industries that heavily rely on off site operations. How? Get into and learn everything about field service management software.
Learn how utilizing an effective and advanced employee leave management system can help your business timely plan ahead of employees’ day-offs and reduce mismanaged week-offs.
Discover how beneficial streamlining expense management can be and how automating the process with expense management software boosts profits.
Are you juggling between work and personal matters? If yes, it’s the time you should consider a healthy work-life balance. Learn why work-life balance is important and tips to achieve the same.
Learn how scalable task management software works and benefits your organization by increasing efficiency, establishing transparency, and boosting employee productivity.
Employee absconding is on rise and no joke. Discover which strategic ways can help you mitigate absconding employee cases and get past their negative implications in the long run.
A biometric attendance system is the best way for businesses to accurately record employee attendance and working hours. This blog discusses the benefits the system holds over the manual method of marking attendance.
Staff tracking involves monitoring location and work hours, while employee monitoring includes monitoring productivity levels for in-house staff. Read on to know how two are identical yet dissimilar.
Payroll management software is the best way for businesses to automate processing payouts. Here is a comprehensive guide to the payout system’s benefits and top features.
Discover how types of shift schedules vary (fixed, rotating, etc.). Know how in just 3 simple steps you can simplify the shift scheduling process with a platform like TrackoField.
Here are the 10 best ways of managing employee workload to encourage productivity, high-quality outcomes and results while providing a stress-free environment.
Overstaffing bleeds profits! Know what causes overstaffing and which 8 smart and strategic ways like targeted hiring, and data-driven schedules can help combat overstaffing problems. “Save big, hire wise”!
Here is a list of 13 best employee productivity Monitoring software in 2024. Choose the best software to streamline operations and drive success in the workplace.
Discover in this piece the 5 best ways to track employee performance to identify underperformers, overperformers, and outliers.
Noticing a wave of dissatisfaction among your employees? Afraid of losing the top talented employees? Well, here are 20 tried and tested employee retention strategies to implement.
With almost 58% of employees getting burned out, know what are prime causes or warning signs. Explore which 10 preventive measures can help preserve employees’ sanity.
It’s time to suit up. With an advanced GPS-Based Geofencing Attendance System, companies can gear up to effectively track employee location and attendance without breaking into sweat. Find how in the blog!
Manage your finances with these top 10 expense management software picks—simplify expense tracking, management, and reimbursement to empower financial control.
Are you looking for the best mileage-tracking app? Our guide here lists out the 10 best mileage tracking software for you to choose from.
Discover how expense management software works to streamline the expense-claiming process with seamless evidence upload. Is it better than traditional methods? Let’s find out!
Explore just 6 quick methods to track field employees. Say goodbye to idling and time theft with market-trusted employee monitoring software – TrackoField.
Discover how order management software helps track, place orders, and optimise all order data from a single dashboard — without delay!
Field service management technology is your answer if you are looking for ways to enhance the customer experience, make them feel valued and automate the field service process.
Discover which top field service management market trends businesses need to embrace to streamline operations and customer experiences.
Explore how MR reporting software helps the pharma industry in managing tasks, workflow, time, and expenses of on-field medical representatives.
Learn how you can automate field staff scheduling and dispatching while streamlining the process, improving efficiency, and ensuring optimal resource allocation.
Enhance employee attendance and supercharge their productivity just by following the ways and attendance management software mentioned in the blog.
A comprehensive employee attendance tracking system from TrackoField can make the process of attendance and leave management simple, transparent, and foolproof — learn how!
For pest control companies, it is crucial to resolve tickets and offer expert services as fast as possible and with the help of field service management software, it is possible.
Field employee management software automates the process of field surveys and research through solutions like task management, custom forms, etc.
What’s new in TrackoField? Haven’t you heard of the Workflow management solution, the latest addition to our Task Management module?
Small businesses are working on tight budgets and require task management software for better resource allocation and utilisation. Here is a list of the top 7 task management software to choose from.
TrackoField is one of the best field service management software that’ll enhance your field operations. Choose the right match by checking features, scalability, and budget.
Here is a list of 5 best field employee tracking software to choose from that will help you boost the efficiency of your field workforce and automate field operations.
Task management software is a crucial asset every business needs to have – especially at the beginning stages to develop automated and organised workflows.
Businesses suffer a lot when their remote employees indulge in idling. Employee tracking software’s real-time updates and monitoring is the best way of reducing idling.
Strategic workforce planning is understanding your business’ hiring needs according to business goals. FFM software helps through maximum visibility and insightful reports.
Why lose your mind in manually tracking employees’ tasks, time, and expenses, when you can automate it with the best workforce management software!
The field service management industry is not without its challenges. But adopting field service management software can easily eliminate them through its features and solutions.
Using employee productivity tracking software is not only an ethical way of tracking employees but is also highly beneficial.
There are many challenges when it comes to managing field sales teams, like lack of visibility and fragmented communication, which can be eliminated by field employee management software.
Optimise time allocation and prevent overspending/time wastage by utilising employee tracking software in a results-oriented work environment.
Waste management Gps tracking software helps improve operations’ efficiency, and fleet managers can automate and streamline task assigning.
Simplify all fleet-centric aspects of the waste collection and distribution cycle with waste management software – get optimised solutions for the journey from door to dump yard and beyond
The only way to improve workforce planning challenges is through AI. That is because it provides vital data, enhances productivity and ensures even workload distribution.
It’s no secret that you need proper management to maximise field employees’ and resource output. So why not use field service management software? It comes with several benefits for your business.
Gain access to data and MR management and visibility with few clicks by using the best MR reporting software.
Productivity and Efficiency are important to understand your field operation’s performance. But one might be a vanity metric, here to mislead your business strategy!
Real-time insights are the key to achieving accountability for your field operation. Use field force management software to gain access to the metrics.
It is tricky to find the best employee monitoring software you can use in 2023. After all, the requirements vary for every business. But there are some basic things to consider to make the best investment!
Setting an attendance management system is crucial for field operations. It is only through leave and attendance management software that you can manage employee availability in a fool-proof manner.
In this time and age, it’s impossible to make long-term business plans without knowing the current standing of your sales team. Learn how to monitor and analyse the performance and success of your Field Sales Team.
Optimizing your sales methods and team is vital for the company to thrive. Sales management software is an efficient way to generate desired results.
Field Force Management Software has transformed the way businesses manage their mobile workforce.
Enjoy the perks of flexible working and leave the disadvantages of it for workforce management software to eliminate.
Prevention is better than cure, which is why investing in field force management solutions becomes even more necessary to prevent various thefts from occurring in the company.
Accuracy in distance travelled calculation can be tough but with the right technology at work, it is achievable. TrackoField can help your business unlock accurate data-based optimisation!
Use the right workforce management software to nurture your employees’ productivity and prevent it from draining away due to mundane tasks.
Manage a team of field and remote employees to get total productivity and efficiency with a workforce management software.
By macromanaging with field force management software, managers can trust their field agents to complete their tasks as they see fit.
Our field service software catered to every use-case and challenge the leading home appliance presented.
How TrackoField meets the smart and automated standards required to build Industry 4.0-friendly Field Force Management Systems.
The phlebotomy industry is time sensitive which is why it needs a field force management system. It allows the workforce to become time efficient and increases employee retention.
Maintaining employee retention is a pressing issue for employers and managers everywhere. After all, businesses lose $11 billion annually to employee turnover!
The real estate industry has many on-field employees, agents, brokers, and sales representatives. Supervising these agents and optimizing field operations are herculean tasks for managers. So, what do they do to solve this problem?
Imagine, manually handling a workforce of hundred employees. Sounds tough, right? The window this opens for errors can be damaging to any business.
Speed is the need of time! We have come a long way from weekly parcel deliveries to same-day deliveries of eCommerce products to now groceries arriving at our doorsteps in 10 minutes.
Businesses pivot on customer satisfaction. Everything comes down to what customers want, how they receive a product/service and whether they’ll rebuy it or not.
A good field force management system can help several industries. Have a deskless workforce at play? We can look into the use cases of vehicle tracking software and visualise what functions of a business can it optimise.
Technology is advancing every day. With this, we are seeing automation slowly filtering out all forms of inconsistencies from every industry. Similar is the case with the field force management software market.
Gone are the days when field employee management software was something fancy that only specific industries needed. In fact, according to research, between 2021 and 2030, the field services market is bound to increase at a CAGR of 19.7%.
Did you know that good field service management can improve customer retention by 48%? However, after-sales services are not straightforward, primarily when everything is manually managed.
Manual is a thing of the past. Therefore enterprises are resorting to field sales management software to automate their businesses.
With powerful features like task, attendance, and document management, workforce management software helps businesses save resources and build effective workflows.
Expense management software in 2023 is like a knight in shining armor for businesses that have remote or field staff to manage. Why is that so? Discover for yourself!
In the current operations and customer relations environment, the need for field employees has been rapidly increasing.
The Industries That Benefit From Field Operation Automation. The Covid-19 pandemic has revolutionised the way people shop and expect after-sales services.
Get answers to all your doubts and queries related to Employee monitoring software. Its relevance, importance, benefits and need in this time and age.
Are you a field operations manager struggling with keeping track of your employees on-field and their tasks and productivity?
Do you manage a team of field executives? Have you ever wondered ‘what is field force management software, and how will it help my team?’
Ethical employee tracking has become the latest norm in the market. In fact, if we look at any workforce management software, ethical tracking is the first thing they offer.
The medical industry has changed rapidly thanks to the technical advancement in form of equipment and workforce management systems.
Task management software streamlines all the manual processes involved in monitoring and managing tasks in a field operations team.
Managing a team of field executives without workforce management software is a cumbersome job.
Managing field executives’ productivity reports without Timesheet Automation Tools from Field Force Management Systems is nearly impossible.
Did you know that about 40% of organizations that use field force management software experience growth in sales?
We live in a highly digitalized world. Still, door-to-door sales is a $28.6 billion industry with salespersons positioned as the core of field operations. After all, no sales, no profit, right?
In the upcoming years, Artificial Intelligence will overtake most manual tasks performed by humans. However, regardless of technological advancement, you cannot remove the human essence from certain jobs.
Managing field resources comes with unique and urgent challenges. From tracking productivity, movement, and attendance, businesses need field force management systems to smoothen their workflow.
Field force management software does all the obvious to generate profits – track employees, log tasks, and manage attendance.
When most of your team is in the field, you might need employee tracking software to control operations. After all, it is hard to know what everyone is up to when there’s no physical contact, right?
Stay Updated on tech, telematics and mobility. Don't miss out on the latest in the industry.
In the meantime, why not find out more about us, explore our products, or visit our blog?
We use cookies to enhance and personalize your browsing experience. By continuing to use our website, you agree to our Privacy Policy.