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ToggleBlack Friday and Christmas are around the corner, the busiest and most chaotic time for logistics businesses. Know which last-mile delivery strategies can help ensure smoother operations.
Table of Contents
Toggle‘Tis the season of Sales and Festivities!
With Thanksgiving, Black Friday sales, and Christmas all around the corner, there is already a frenzy among consumers, retailers/manufacturers and logistics companies. The boom in e-commerce platforms allows consumers to shop until they drop from their couches. But for manufacturers and logistics, it’s the season of chaos and disorder due to the exponential amount of orders to fulfill and deliver.
Since the festive season is also the time for brands and companies to form lasting relationships with customers, seamless on-time delivery can help. Relying on last-mile delivery software helps businesses to attract more consumers with the promise of quicker deliveries.
It’s time to be the Secret Santa with last-mile delivery software.
For end consumers, it’s the time for merry-making, encashing those coupons and making good use of the Black Friday sale to buy gifts for loved ones,
But the festive season is one of the most strenuous times for businesses, especially logistics. The increase in demand during the holiday season directly impacts logistics costs (Peak volumes during the holiday season often spike dramatically, reaching 10 to 20 times their normal size). Businesses often have to absorb these prices to attract and retain consumers. They offer free shipping or 1-2 day shipping, which puts a lot of pressure on logistics businesses.
Ultimately, it all boils down/ comes down to logistics companies as, in many cases, they are the ones responsible for delivering orders to the consumers. Some of the challenges faced are discussed below. At up to 50% of the total delivery cost, the last mile is both an opportunity and the biggest pain point in the delivery process. According to one study, firms that provide fast, convenient, and transparent deliveries will see a 59 per cent increase in sales.
There is a surge in orders across various e-commerce platforms. The festive season is always preceded by massive sale seasons such as Black Friday and Cyber Monday sales, which naturally result in spikes in order volumes. And without efficient logistics backing or infrastructure, delivering orders can soon become a nightmare.
Hike in order volume and peak holiday season results in heightened demand for labour, which is matched with their shortage. Another reason for delivery delays. Additionally, companies might have to hire seasonal employees to fulfil orders, which adds to their operational expenses.( Target hires 130,000 holiday workers)
Customers shopping for gifts during Christmas or promotional sales expect quicker delivery times. Meeting tight delivery deadlines strain logistics companies, leaving them unprepared to handle peak demand season.
Meeting delivery deadlines become more critical during Black Friday sales as customers expect fast service. And if deliveries are delayed, it can lead to serious dissatisfaction. With high-end demand during the festive season, logistics companies often battle with:
Shoppers making purchases during the sale on e-commerce platforms naturally expect constant communication and transparency in their orders. They expect frequent and real-time updates about the status of their order.
Effective resource planning is difficult during Black Friday sales due to the massive amount of orders, which are difficult to forecast. In addition to ensuring delivery drivers are prepared for a demanding workload, it often gets tough to determine the best ratio of drivers to vehicles and dispatch orders.
Dependence on technology during such critical times can be grace-saving for businesses. Dispatchers can trust TrackoMile, a last-mile delivery software with closed eyes, to fearlessly automate and dispatch orders on time. Logistics companies can leverage last-mile delivery tools to ease the pressure of holiday season sales.
Let’s unwrap the gift of TrackoMile.
Consumers shopping during the festive seasons are more likely to be emotionally invested in their purchases as, most likely, these gifts are meant for their loved ones. This reason is enough to ensure a positive customer experience, and providing them with end-to-end visibility of their order is the best way to do it.
With TrackoMile, send your end consumers real-time tracking links through SMS. Besides dispatchers/manufacturers, retailers and customers too can track the order status in real-time. To further enhance the visibility and communication channel, TrackoMile offers multiple formats of ePOD- OTP, barcode scanning, and e-signature. Adding convenience for customers.
Out celebrating, but there is a delivery agent at the doorsteps? No worries, they share OPT over the call. This effectively eliminates second-attempt deliveries, which are taxing for companies and ensures on-time deliveries.
Read Blog – Importance of ePOD in Last Mile Delivery
Not all last-minute deliveries are the same. Segregate orders based on urgency and prioritise accordingly. Consider factors such as the nature of the order- is it something that might get spoiled soon, customer requirements and delivery time window.
But dispatchers don’t have to do it manually and bear the price of errors. Rather, delegate this task to a trusted employee, aka last-mile delivery software. The system automatically pairs orders with available delivery drivers after considering multiple factors through its dynamic dispatch management solution.
Also, the software is well equipped with outstanding route optimisation software – the biggest saviour this festive season. The solution is a must to deal with a hike in order demands, tight delivery schedules and labour shortage. The solution suggests the shortest and most efficient delivery route for the trip, along with stop sequencing. Reroute on the go in case of traffic congestion, which is common during the festive season.
Automation can significantly boost efficiency during high-demand periods.
It is a norm for companies across to pump money into hiring seasonal employees and resources to match the festive chaos. But before you do that, it’s best to make the most out of the existing resources and drivers.
With the rider roster and capacity management feature of TrackoMile, speed up the “out for delivery” process. The rider roster helps dispatchers be informed of the available drivers, their shifts and more. This is a big help in optimising the delivery schedule for drivers.
Read Blog – How to Schedule Delivery Drivers?
The capacity management solutions automatically pair up the orders with the vehicles after considering the rule engine. It assigns carriers on the basis of factors such as
By studying the previous data, both manufacturers and logistics partners can figure out the contingency plans needed to handle the order explosion during the festive season sales. In the past, businesses have recorded massive orders during Black Friday sales, Cyber Monday sales, Thanksgiving, and Christmas.
Receive analytical reports containing real-time data as well as have access to previous data. This helps to identify patterns, analyse performance, identify areas of improvement and apply effective strategies.
Having an agile last-mile delivery platform for logistics automation and delivery planning, like TrackoMile can be the reason logistics companies are giving thanks this Thanksgiving. The software is empowering businesses with eagle-eye visibility of their delivery operations.
With effortless integrations across existing ERP/CRM/WMS/OMS systems can help businesses scale and achieve:
PUDO can be the Secret Santa for both retailers and logistics companies. Since it utilises smart lockers for orders, PUDO points offer a flexible and customer-centric approach to last-mile delivery, making them particularly valuable during times of high demand, such as crazy holiday sales. Integrating PUDO into a comprehensive logistics strategy can help improve efficiency, reduce costs, and enhance the overall customer experience.
Read Blog – How is PUDO Helping with High Order Demand?
More than half of retailers and manufacturers are keen on offering same day or 1-2 day delivery options to consumers during the holiday season. Agreed, this is an effective method of attracting consumers, but what about the part of fulfilling that promise?
The last-mile logistics sector has to cleverly navigate through many sales season challenges to reach the consumers’ doorsteps on time. But a little bit of help never hurts. Last mile delivery software can be the crocin to the headaches of dispatchers.
TrackoMile is a last-mile delivery software that automates and optimises the delivery process, minimising the risk of delays, enhancing customer satisfaction and helping with proper resource utilisation.
Tithi Agarwal is a content writer at TrackoBit. She enjoys writing blogs which are knowledgeable yet fun to read. And when she is not typing away to glory she has her nose buried in books.
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In the last couple of years, the Indian government has taken pivotal steps toward optimising the transportation industry. The aim is to bring Indian Logistics to global standards.
With the growth in technology, tracking is no longer a simple affair. Earlier it was simple, invest in GPS Tracking Software and that’s it! But now there are so many options to choose from. Everyone wants what is best for their business.
More than 800 million people sleep on empty stomachs around the globe. It’s more than 10% of the world’s population. Feeling privileged? Yes, we are. Here’s another interesting thing…
Festivals are a time of joy, and for the logistics industry, this joy comes in the form of higher profits. But these profits are useful only if the businesses know how to preserve and maintain good operational habits.
Do you wish to be able to see your vehicle’s activities in real time? But how can that happen, especially when said vehicle is out of your line of sight? The answer to your prayers is simple, dashcams integration with your fleet management system!
The fleet business market is all about Connected and Automated Vehicles (CAV) these days. But overexposed automobiles with little to no security implementations are a burden more than an asset to any company.
Disclaimer! This recipe can change the way your fleet functions, for the better.
Are you thinking about starting your own GPS tracking company? The growing numbers this industry is displaying these days are attracting several new players to this sector, looking for their big break. Don’t know where to start?
“You never get a second chance to make a first impression.” We could not agree more with Will Rogers.
In his speech on 17th September 2022, the Prime Minister of India, Mr Narendra Modi unveiled the National Logistics Policy (NLP) which has been in formation for two years now.
The world is getting smart and so are all gadgets and devices. Technology has taken over our routines and can be seen everywhere.
The recent passing of TATA group’s former chairman, Cyrus Mistry has given way to many rules being changed for better road safety.
When we look right at the essence of a fleet, the question arises – what makes a fleet profitable?
A business’ expenditure capacity is the backbone of its operations. It dictates both their qualitative and quantitative decisions. It is predicted that in the coming years, managing a fleet will be way more expensive than today.
What good is a fleet of vehicles if instead of gaining profits it incurs losses? After all, without proper GPS tracking systems and decent management, companies risk losing 55% of their productivity and profitability.
With a CAGR of 18.3%, the fleet management software market is rising exponentially. Businesses are beginning to realise the true potential of using technology for fleet automation and there is no going back.
We have all consumed some form of perishable goods in our lifetime. Exhibiting a CAGR of 5.4%, the FMCG industry is expected to exceed USD 15 Billion by 2025 globally.
Your workforce management software is great for managers. But, does it offer sales force automation? No? Then it’s probably time to ditch it.
With a CAGR of about 18.3%, demand for fleet management software is on the rise. Manual fleet management has now gone out of the window and smart managers recognize the role automation plays in sustaining their businesses in the long run.
“Conformity is the jailer of freedom and the enemy of growth.” – John F. Kennedy
In India alone, 24.3% of accidents occur due to careless or rash driving. Moreover, there have been at least 36,177 reported cases of motor vehicle theft in the country in the last year.
Fuel is the biggest cost in any fleet. Depending on the nature of the business, it can surpass even vehicle acquisition costs at times. It is the biggest fleet function to flow cash out of fleet managers’ hands.
Intangible resources are generally limited and oftentimes negated, yet cause a massive impact on your fleet’s bottom line.
Fleet management solutions come with their own sets of advantages and disadvantages. Read this blog to know more!
Managing one car sometimes takes a toll on us when it breaks down. Now, think of a fleet owner who owns hundreds of commercial vehicles that are on the run all the time.
The world is getting digital. For the trucking and shipping industry, automating consignment and asset tracking with GPS tracking software is the way to fit into the future.
Daily-use products such as fruits, vegetables, medicine, and, dairy products require temperature monitoring to reach you in fresh form and cold-chain logistics makes it possible every single day.
Every industry has a set of jargon that nobody from the outside seems to understand. However, without that jargon working within the industry can be tricky.
Are you new to the world of vehicle tracking systems? Are you wondering if there is any difference between GPS tracking software and fleet management software?
In a highly digitised world, working without vehicle tracking software is like running a marathon with a blindfold. You’re bound to hit roadblocks and stumble along the way!
The ADMIN app is a digital space accessible to GPS operators, clients, and technicians.
An agricultural farm is dependent on vehicles. Regardless, most people don’t associate agriculture with fleet management and restrict the latter to FMCG, logistics, etc.
The purpose of your GPS tracking software is to keep real-time watch on your vehicles, right?
Did you know that mining trucks can consume about 350 liters of diesel per hour? That is about 150 times higher fuel consumption than an average sedan!
Fuel feeds the fleet to function but also makes cash flow out of the manager’s hands.
Have you ever opened a carton of milk and were sure that it had gone bad? Milk can either be highly nutritious or a carrier of stomach infections, depending on the condition it reaches your gut.
The modern fleet management software offers a myriad of features to boost fleet efficiency. However, none of those features would have existed without the plain old GPS tracking systems.
Is your fleet management software collecting data but your profits are not increasing? The problem may lie in how you’re dealing with that data you’ve been collecting.
We all know that humans are social animals and work best when connected. But, did you know that vehicles can be pretty interactive too?
Did you know? India spends 13-14% of its GDP on the logistics sector, which is the highest in the world while developed economies such as the USA and Germany use 6-7% of their GDP.
In the coming years, data is the new oil that can lift countries and businesses to the greatest heights. However, while adding value to the business, data strengthens other assets too.
Using a fleet management software might be the best decision you can take to make your fleet more functional.
Fuel drives a vehicle, right? So, if your vehicle gets good quality and quantity of fuel and maintenance, it should be good to go, right?
The future of telematics lies in interconnectivity and cross-networking. So yes, if you’re wondering Will 5G Impact Vehicle Telematics – it will! 5G will completely transform how vehicles and telematics systems will operate in the future!
Electric mobility is the way forward. Climate change is the biggest concern today that every country, sector, and community is fighting hand in glove.
Fleet management systems have grown immensely in recent years. So much so that you will need sophisticated software to collect, manage, and effectively use all possible data.
We are aware of the importance of everyone getting vaccinated against Covid-19 and that about 32.3% Indians are fully vaccinated till now.
Do you know what the number one thing is that causes maximum fuel wastage? Inappropriate and rash driving!
We all know customer satisfaction is key to a successful business, universally. Fleet business is no different. It is essential to keep the channel of communication active with them all the time.
Over the last couple of years, there has been a constant discussion on Electronic Vehicles at various national and international forums.
Technology is our superpower. It has answers to most of our problems. We are here to discuss one such problem with a foolproof solution. Ever wondered why SIM-based Tracking is gaining popularity in the Fleet Management business
The hunt for a good GPS Tracking solution may turn out to be overwhelming yet confusing. There are so many options to choose from.
The transport and logistics business is dependent on drivers for the execution and completion of trips.
There are many GPS Tracking software out there. How to decide which is best for us? With the advent of technology, now the use of GPS is not just limited to tracking.
It will not be wrong to call the Logistics and Transport industry the lifeline of our society. It includes the sourcing of goods, manufacturing, inventory, transportation, warehousing and much more.
It takes much more than a few hours of the day and a huge bank balance to run big fleets. Managing a fleet is like raising kids that demands time, effort and a little TLC.
Telematics has revolutionized the Transport and Logistics Industries to the core. Gone are the days when only tracking the vehicle was seen as a groundbreaking move for vehicle security.
How often does it happen to you that the actual fuel expense exceeds the cost that you estimated? Do you feel diesel takes the biggest bite from the monthly budget of your fleet? And rising fuel prices making things worse?
Technology is evolving at a lightning-fast speed. GPS Tracking itself has grown by leaps and bounds in the last couple of years.
With technology, the practical application of tech is also growing across industries. Video telematics is the by-product of evolving fleet management software.
Fleet Management is one of the most task-oriented industries that require micromanagement to the T. Fleet Management software has simplified the job to a significant extent so that Fleet managers can invest their time in cerebral tasks.
What is GPS Tracking Software? We’ve crafted a consolidated guide for your perusal. Check it out to know everything and anything about GPS Tracking systems.
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