Missed or no visits remain one of the biggest threats in NBFC collections.

Without real-time tracking and proof, there are major visibility and compliance
gaps in NBFC collections.

See how TrackoField helps

Other Challenges of NBFC Field Collections

NBFCs face several field collection hurdles on a daily basis. These typically impact collection efficiency and field productivity.

  • Unverified follow-ups causing delayed recoveries.
  • Manual DPD-based prioritization causing recovery leakage.
  • PTP commitments break without centralized tracking.
  • Zero compliance & audit gaps in field-led recoveries.

NBFC Field Collection Workflow
with TrackoField

TrackoField automates the entire on-field overdue collection process for NBFC industry. The visits are geo-verified, and field agents can upload media attachments (images, voice notes, documents) as proof of visit.

Step 1: Payment Attempted Through NACH

Payment is first auto-debited through NACH (National Automated Clearing House). In case of non-payment, the loan is marked overdue.

Step 2: Overdue Bucket Creation Through LMS

The LMS (Loan Management System) segregates overdue borrowers into DPD (Days Past Due) Buckets. This data is synced to TrackoField automatically via open API.

Step 3: Automated Task Allocation to Collection Agents

TrackoField automates task allocation by considering DPD, borrower risk, agents’ workload distribution, and
territories assigned.

Step 4: Field Visit At The Borrower’s Location

Field agents execute their assigned tasks by visiting the borrower's location. The visit outcome is logged on TrackoField’s field collection app for NBFC. The outcomes can be on-spot payments, PTP, revisit scheduling, and escalations.

Step 5: Manual Revisits

In case repayment is not received, the agent can manually schedule revisits. This is based on PTP timelines and borrower availability.

TrackoField’s Role in Predictable NBFC Collections

Get exactly what you need!

From smart visit allocation to verified doorstep collection, TrackoField’s field collection software for NBFCs automates every step of the overdue collections with real-time visibility and control.

Business Impact & ROI of Field Force Management for NBFC Collections

Here’s what measurable impact NBFCs can expect after implementing comprehensive field force management software for collections.

  • Detailed NBFC-Specific Insights

    • Collections per visit to track field efficiency and recovery.
    • PTP kept versus PTP broken to measure borrower commitment.
    • Region wise delinquency to identify high-risk collection areas.
    • Accurate agent productivity to evaluate field team performance.
    • Travel cost versus collection value to optimize field operations.

  • Business Impact for NBFCs

    • Higher loan collection rate to maximize recovery from every visit.
    • Faster loan closure cycles to accelerate the repayment process.
    • Reduced field agent fraud to ensure transparent collections.
    • Better delinquency control to track overdue and PTPs efficiently.
    • Field agent visibility with real-time monitoring.
Increase NBFC loan collections with verified visits.

When field visits are verified, NBFCs gain higher recoveries, better cash flows, and predictable revenue growth.

Try TrackoField Today

Core Capabilities of TrackoField Built
for NBFC Field Collections

No frauds and missed visits. This ensures fast and easy OD collections with TrackoField.

  • Expense Management

    Rule-based on-the-go expense management can help streamline reimbursements. Agents can upload receipts with geo-spatial validation. Multi-level approval structure for a smooth process.

  • Attachment Uploads

    TrackoField allows field agents to upload attachments in the form of images, voice notes, and documents in the app. All are timestamped and geo-verified.

  • Employee History Timeline

    TrackoField lets managers view intuitive employee history timeline with map for task start/complete, stoppages, offline path, and attendance mark-in/mark-out.

Frequently Asked Questions

  • What is NBFC collection management software?

    NBFC collection management software helps lenders plan, track, and monitor loan collection activities. It digitizes task allocation, field visits, repayments, and reporting to improve collection efficiency and control.

  • Can TrackoField track third-party debt collection agents?

    Yes. TrackoField can track in-house and third-party collection agents with the same level of visibility, location tracking, task validation, and reporting.

  • How does GPS tracking prevent fake collection visits?

    GPS tracking ensures agents can log visits only from the borrower’s actual location, flagging spoofed locations, suspicious travel patterns, and false check-ins.

  • Is TrackoField compliant with NBFC audit requirements?

    TrackoField provides geo-tagged, time-stamped visit logs, mandatory proofs, restricted edits, and secure data storage to support audits and compliance.

  • Can NBFC managers track multiple collection teams in real time?

    Managers can monitor multiple teams, regions, and agents simultaneously through live dashboards, maps, and performance reports.

  • How does TrackoField help NBFCs improve debt collection rates?

    TrackoField improves collection by enabling geo-verified field visits, smart task prioritization, real-time tracking, beat plans, and faster follow-ups on overdue accounts and broken PTPs.

  • How TrackoField suitable for rural NBFC collections?

    TrackoField works well in rural areas with features like offline data capture, GPS tagging, and automatic sync once connectivity is restored.

  • Can TrackoField integrate with our loan management system?

    TrackoField integrates with LMS platforms to sync borrower data, overdue buckets, visit outcomes, and repayment updates in real time.

  • How fast can NBFCs see improvement in collections?

    Most NBFCs start seeing measurable improvements in visibility, compliance, and recovery efficiency within a few weeks of deployment.

Get In Touch

TrackoField has been our knight in shining armour, revolutionizing our field operations. We had a clear vision of where we headed but the challenge was to make it happen at a desirable pace. That’s where team TF stepped in along with TrackoBit to automate the entire field management including our fleet of vehicles. Today, we are operating in 6 regions and 14 cities with their software support.

What Client Say About us
Rajeshwar Wadhera
CEO

Managing a diverse workforce across numerous sites is no small feat. TrackoField simplified our operations with intuitive attendance tracking, task allocation, and remote productivity monitoring. The app’s user-friendly interface made adoption seamless. No wonder our team has gotten addicted to TF.

What Client Say About us
Vikas Sinha
System Analyst

In the challenging terrain of remote UP, TrackoField’s custom forms, real-time tracking, and expense management proved invaluable. It streamlined our survey projects, offering a solution that was not just effective but tailored to our specific needs.

What Client Say About us
Ram Jee Singh
Head HR

TrackoField became our ally in simplifying the complex task of mapping field agents. From remote task delegation to real-time location monitoring and insightful distance traveled reports, their collaboration has been instrumental in enhancing our operational efficiency.

What Client Say About us
Saera electric auto ltd
Head HR
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