CEAT-Funded Brand With Flat-out Poor Technicians’ Visibility

The CEAT-funded brand “Tyres N More” dealing in home deliveries and fitment of original tyres and batteries – at customers’ doorsteps encountered significant difficulty in tracking their on-field technicians’ crew.

Their customers’ tickets were managed via phone calls which led to delayed responses and service times. Their manual tracking processes restricted their business from achieving more calls. Plus, they had poor tracking of the distance travelled by their on-field crew which was causing them to pay the amount (which had no justification).Without real-time visibility into staff activities, the company struggled to optimize resource allocation and address operational bottlenecks. Looks like they needed automation!

In this Case Study, Explore How We Helped the Brand Step on Numbers of Success

2x Fast employee scheduling & dispatching
80% More visibility in crews’ locations.
50% Increase in productivity./li>

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